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The Home Depot

The Home Depot

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3.9 Google Review
1705 Annapolis Ln N, Plymouth, Minnesota, 55441, United States
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Google Reviews

Refresh Reviews 3.9


Dec 13, 2018
Twice I came here to get mini blinds cut down to 20". Not a big deal, or so I thought. Both times the one and only person in the entire building who knew how to use the cutting machine was so deeply engaged with another customer, they couldn't seem to pull themselves away, despite multiple calls over the loud speaker. So, the first employee was at the desk, on the phone, for just over 20 minutes, with the customer sitting in silence next to her (12/03/18 eve). The other one was standing in the main isle 20 feet from me, engaging in what sounded like idle chit-chat for over 15 minutes (12/04/18 afternoon). It did not sound like he was trying to solve some super complex problem needing his (and only his) deep, undivided attention. Several of the other employees stocking shelves made repeated attempt to get this guys attention. They were genuinely apologetic. Repeatedly. Was there truly no one else who knew how to do this simple task? Was there absolutely no way these two gifted employees could transfer their customer to a different employee for a moment so they could take 5 minutes to help me? I'm a real estate investor, property manager and construction worker. I've been shopping Home Depot since forever. I have the pro account, credit card, the whole deal. I'm also a patient man, but this was silly and unnecessary. I'll continue shopping Home Depot, because over all, they are awesome. I will NOT, however, be coming back to the Plymouth location. I advise you to do the same. Sincerely disappointed.

Dec 12, 2018
Bright orange red and yellow signs and products scream at me from every direction. It's a man store. No store directory, employees sent me to three different corners to find sand... Next time don't have a list and plan for a few hours. Or spend 20 minutes at my local indie hardware shop.

Jan 18, 2019
It might be silly but sometimes when I arrive at the Home Depot I definitely feel excited for a nice cup of coffee while getting my shopping done for the job. But then finding out the coffee machine is out of order? Hang on a second! It's the Home Depot, shouldn't they have all the parts to repair it? As a matter of fact they have a a whole coffee machine at their disposal! Plus I had a specific question about a product and of course nowhere to be seen A Home Depot staff to help. As they say Home Depot you can do it yourself they mean it you're on your own dot-dot.

Nov 10, 2018
I bought some wire today for a project at home That I have going on. The older gentleman I that helped my girlfriend and I was not the most knowledgeable on the subject of wires but was absolutely a treat when it came to to customer service. I will definitely be shopping in this location again for the reason of him being employed here. Just a wonderful experience.

Nov 27, 2018
Loved this place til I rented a rug Doctor. The man running the desk was rude, short, and seemed to be happy that he was able to charge me for my late return. Take your money elsewhere.

INDUSTRY BLOGS

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Opening Hours

Mon:6 am - 10 pm
Tue:6 am - 10 pm
Wed:6 am - 10 pm
Thu:6 am - 10 pm
Fri:6 am - 10 pm
Sat:6 am - 10 pm Today

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