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Showcase Carpets & Tile

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4.5 Google Review

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806 N New York Ave, Alamogordo, New Mexico, 88310, United States

(575) 434-1338 showcasecarpet.net

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Refresh Reviews 4.5

Mike Litoris

Nov 11, 2020

Travis and Tom we're super helpful and we're very knowledgeable about the products and helped me make the best decision

Janet Cooper

Sep 29, 2020

Very helpful. Friendly and polite. Lots of flooring choices. Beautiful carpet samples. I ordered 2 carpets in a custom shape rather than installed. Can't wait to see them.

James Danalewich

Feb 19, 2021

Awhile back we purchased our carpeting with pad and installation from Showcase Carpet (132 Sq Yds). We ordered the carpeting from Dreamworks and it was installed by their supposedly "premium" installer Juan, who has 20+ years experience. We expected that there would be some 'minor' damage to the baseboards but did not expect to have to fill gouges in them, completely repaint and to have the walls above the baseboards beat up. Also, the grout in the front of our fireplace was also chipped out by the installers. They were also not careful taking doors off either. We ended up taking them down ourselves to prevent any more damage. The carpet seams throughout our house are very noticeable and are unacceptable. When Joel Mills, the owner, from Showcase came to our house after we complained, he said that he thought the seams looked good and we should give it a YEAR or so to traffic them out and that they should look better. "A YEAR" you have got to be kidding me! He said that he would get somebody to clean up the doorway seams but that has yet to happen. However, he did see that the carpeting did have defects throughout. He contacted Dreamworks and they offered us a refund for the carpet defect, which we accepted, rather than have our house beat up again by their installers to remove and replace the carpeting. Joel did send their tile installer out to see about repairing the grout on the fireplace, but we feel, to grind out the grout and replace it would be an awful mess and there is no guarantee that it would match the old grout. The bottom line is "buyer beware". And we would never buy any more carpet again by Dreamworks. The sad part about this carpeting is, it was made in the USA. We have come to expect this kind of quality from China, but in our own country, shame on you.

Anna Morrison

Sep 25, 2019

Fred was amazingly meticulous in ensuring that every carpet area and corner, potential stain and carpet pad concern was cleaned and/or discussed. Thank you!!!

Michele Mainz

Mar 3, 2015

As a contractor in town, I use Showcase carpets often. I have never been let down or disappointed in any of their services and quality. The pricing is competitive and they can easily match items of like quality.

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