Casey Carpet Flooring America

Casey Carpet was referred to us by our architect for leveling our floors in an addition to our home. The owner, Hank Schweinebraten came to our home and estimated that cost for leveling the floors would be $5,000. The estimate seemed high but we needed to get the project completed as quickly as possible because other parts of the project could not move forward until this was completed. After months of scanty, intermittent work from Casey Carpets our floors were not near completion and it did not look like they would be done anytime in the next 3 month. Every two or three weeks or so he would send two or three guys who would mix up some leveling compound which they would then splash it across the floor. They never once even smoothed or leveled out the mixture. It looked like something kids would do playing with mud! After 3 months of delays which were holding up construction we had no choice but to find another solution. I ordered the same leveling product he used and had my own team install it. It took one day and 25 bags and we ended up with a beautifully level floor. It took Casey Carpet more than 3 months, they never finished the job and claim they used 80 bags of the self leveling product we used. We did it in one-day, completed the job and only used 25 bags. It was very frustrating working with this company because it would take weeks with no communication from Casey Carpet about next steps, completion dates or anything else. I would have to call and leave messages for the owner to get back to me, which he would eventually do. Even though they never came close to finishing the work, offer a timeline for finishing the work or stayed in touch with us they were very prompt in sending us a bill for $7,744.34 and a threat to file a mechanics lien. It looks like we will be seeing each other in court! In summary, Casey Carpet quoted us $5,000, took more than 3 months with sporadic, shoddy work, never completed the project or offered a completion date and then sued us for $7,744.34. Since Casey Carpet seemed to have disappeared we bought our own materials and completed the job in one-day. I regret working with this company and hope sharing our experience can help you avoid the same problems we experienced!