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HOUSE OF FLOORS

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4.1 Google Review

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1560 Juan Tabo Blvd NE, Albuquerque, New Mexico, 87112, United States

(505) 559-9190 www.houseoffloorsabq.com

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Kate O

Jan 4, 2018

We recently worked with House of Floors to remove and replace over 1600 sq. ft of carpet, tile and glued down bamboo with new Luxury Vinyl Plank Waterproof Flooring. Ryan (Owner) was very responsive in giving us an estimate and helped us make the right choice for removing vs. overlaying our existing flooring. The Staff & Work Crew were knowledgeable and easy to work with. The Crew in particular worked very hard. Ryan warned us repeatedly, the removal process for the tile and bamboo would be messy - he was true to his word but we appreciated knowing in advance so we could prepare for the dust & debris which was significant. All work was completed early and we are delighted with the job and the Paradigm flooring!. As a family owned local business, vs. the Bog Box Stores, I'd recommend this company to anyone!

Julie D

Dec 7, 2017

Ryan is great to work with! He's knowledgeable and friendly and you can tell he takes pride in his business. House of Floors was extremely accommodating during our dealings with them, we love love love our new floors! I highly recommend this family run business!!

Asa J. Warren

Feb 24, 2017

Average experience. I used them for a small commercial application. There was some miscommunication along the way, and because of it I went with The Floor Store for my next project. Update: The miscommunication issue involved: 1. I spend 20 minutes trying to determine if cove base was going to be installed on my project. The (undertrained?) staff member's agenda was to simply get my deposit and get me out the door. I think it should have been to clarifying the product instillation and the customer's wants/desires. 2. Upon completion of the job, I setup a bill pay account and sent the remaining balance via mail delivered within 2 weeks after completion of the job. The financial administrator for your company was very upset. She called me several times, stated that I was not sanctioned to pay this way, stated she needed the money soon to "balance her books", and basically threatened to "call me back if the money was not received" by a certain date. The whole process didn't have a positive impression on me. I hope this is more clear.

Matchless 505

Dec 22, 2016

Used House of Floors (Oct - Dec 2016) for removal and installation of carpet in the den, dining room, living room, hallways, closets and 4 bedrooms and for tile in the entry way, bathrooms and laundry room. Totaled less than $10K for a 2200 sq. ft. house on Mohawk carpeting & LDI Slate tile. Received quotes from other vendors but used H of F - they werenâ€™t up-selling me but worked with me on my vision and investment longevity. Scheduled and had minor reschedule issue but Ryan, the owner made up for it by personally making sure the job was done right â€“ including coming onsite to help move the appliances that I felt were impossible to move! I have unique Toto toilets, and Ryan paid to have a plumber come to move and reinstall toilets so that job was done perfectly. He didnâ€™t even hint that I should cover the cost. They showed up on time, moved all furniture, cleaned up after themselves and did a fantastic job. Highly recommend them and will use them again in the future (they do more than carpeting) due to excellent customer service. Yes, things can go wrong but if youâ€™re patient and work with them, they will make sure you are 100% satisfied. LOVE H of F!!

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Opening Hours

Mon:9 am - 5 pm

Tue:9 am - 5 pm

Wed:9 am - 5 pm

Thu:9 am - 5 pm

Fri:9 am - 5 pm Today

Sat:10 am - 3 pm