Was what I thought to be a good experience and have shopped there for many years for home improvements.
However, I recently went to have a bathroom remodel project estimate, and am very very disappointed!!!
I have already bought a toilet and sink from Lowes, need tub and tile and fixtures and what not to complete job and labor to do work. While the in store associate was nice during the initial visit while we walked through store choosing all my items, I made the comment that I know a superb floor and tile guy, I noticed an instant attitude change but at the tine thought little about it. I gave her drawing and all measurements and clearly let her know I was looking for estimates.
Some time went by, 2 weeks, I contacted store and was appalled at what I was told.
That it is the busy season, and that customers who were basically committed had priority , my estimate was not.
Unhappy as I was I let her and the store know,, suddenly I received the absolute most outlandish estimate ever!!!!!
I am through with Lowes, just as they are with my favorite nascar driver!!
There are plenty other places I can get my bathroom products from and the work done without such terrible customer service!
