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Lowe's Home Improvement

Lowe's Home Improvement

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4.0 Google Review
3805 Northern Blvd NE, Rio Rancho, New Mexico, 87124, United States
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May 16, 2018
I have never had a problem with those location before, and I will still continue not to unless I ever have to deal with Leslie again. She was in the customer service section and was “alright”, when we had to ask her a question. She was helpful, but then she was told to move to cashier and help check out customers at the cash register next to the customer service area and everything went downhill from there. That was the worst encounter I have ever had with a cashier. She was rude, snarky attitude, and just didn’t want to check out my items. Is this the integrity Lowes really wants? Do yourselves a favor management and take care of this toxic person. I also had a coupon signing up for the advantage card through Lowe’s, and it specifically states “Save $30 off your first purchase with your new Lowe’s advantage card”, which I had brought up with Leslie and she rudely tells me that on the bottom line that states “if your purchase is $299 or more you can select promotional financing instead of this discount” and says that I have to spend $299. Which is ridiculous because it obviously gives the customer a c

May 14, 2018
Great location of Lowe's. Helpful employees and a great selection in each dept. Veterans discount is awesome.

May 15, 2018
HORRIBLE-DISGUSTING- RUDE I bought a window on-line to cut down the time I have to talk to Lowes employees. Did not help. THe sicking lady at customer service was worthless and rude. Why do they put these type of people at the customer service desk? Put them where they have as little interaction with the customers as possible. Maybe these people hate their jobs. I'm sure Lowes pays then as little as possible. I left after 20 minutes of being ignored and forsaken. The window is 5 feet by 6 feet and they could not find it, they called and told me to pick it up. Fools. I will never go in that store again. I own several properties and am going in to Home Centers all the time. I spend $1000's. Never at the 3805 Northern Lowes again. I walk out with out my window and cancelled. I would of needed 6 of them. Go to Hell Lowes on Northern.

Mar 23, 2018
Staff helpful and always welcoming especially to my two little dogs. While at check out I needed to wait a bit for the checkout staff, but generally a great experience. Thanks.

May 27, 2018
I enjoy Lowes, they have what I'm looking for with helpful employees. I get to bring my dog and that's my reason for choosing them over Home Depot.

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Opening Hours

Mon:6 am - 10 pm
Tue:6 am - 10 pm
Wed:6 am - 10 pm
Thu:6 am - 10 pm
Fri:6 am - 10 pm Today
Sat:6 am - 10 pm