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New York Gypsum Floors

New York Gypsum Floors

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1.0 Google Review
438 Fifth Ave #suite 201, Mount Vernon, New York, 10803, United States
(800) 542-4132 www.gypsum-floors.com
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Feb 28, 2018
I spoke to Eric, who seems to be owner. He was helpful, until the time came to actually do the work. Even though we had agreed upon a date for the work, he said he was not in charge of scheduling, and I had to speak to Steve. Steve said they were very busy and had to reschedule my job. After many phone calls, he failed to reschedule the work and stopped even responding. If there were a way to give New York Gypsum Floors zero stars, I would do that. They are incompetent, disorganized, lying fools. They delayed completion of my large commercial project. Don't even think of using them.

Jul 5, 2016
This is one of the rare times i will/ have left a review, but i feel a need to forewarn future contractors/ owners/ developers of this disaster of a service.. I wish they had an option for no stars, but one it will have to be. I contracted NY Gypsum Floors to do work on a very sizable job in North Williamsburg. Meeting with their rep initially, he came off very professional, gave us a very sure and confident pitch, insuring us all work would be done in a responsible and TIMELY fashion. Since then it has been a nightmare. - Not one timeline was met. - The office, ownership and company as a whole is impossible to reach. - Lack of communication/ response - Rude or blatant lies regarding timelines and man power - No one to talk to if an issue arises - Total disregard for customers concerns - Horrible customer service - Make no effort to accommodate or correct their issues. I will now have to hire another contractor to complete the job. (When i spoke to said new contractor, with whom i have done work with in the past, he guessed exactly who had dropped the ball, and informed me they are doing a ton of pick up all around the city, behind NY Gypsum)

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