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Lowe's Home Improvement

Lowe's Home Improvement

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3.4 Google Review
1239 NY-300, Newburgh, New York, 12550, United States
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Apr 5, 2018
The gentleman in the paint department was amazing. I was looking for a paint color from Benjamin Moore and he was able to pull it up and match it exactly. He then showed up in the rug department and helped us there as well. A real Jack of all trades. They are very lucky to have him. Very friendly. Very nice. Very helpful. I wish I got his name :(

May 17, 2018
It's Lowe's.. I'm a regular customer. They almost always have what I need. Their associates are mostly awesome-that's what they have over home depot. The knowledgeable, friendly, helpful folks I Roger & Carchell. Lauren and sue in paint actually know what they're talking about. If anyone else is there, I just wait on my paint questions. Trish is ALWAYS helpful-she'll figure out how to get stuff done. The Black southern lady is good too. She is professional, and keeps things in order.

May 12, 2018
I am extremely disappointed with the service I have received from Lowe's Newburgh. I received a damaged refrigerator and should have had this addressed in a timely manner. As the customer, I have had to go above and beyond what is reasonable just to have my concerns heard. I have spent over 2 hours on the phone. I have had to drive there in person, 35-40 minutes out of my way. I have had to wait 35-40 minutes for a manager, Andrew, that never came to meet with me. I met with the storefront manager who offered me no more then the current sale price of the item I purchased 3 days before. A price match is something guaranteed on their website. Not an above and beyond resolution for sending a customer a damaged item and having them spend 4 hours out of their day trying to reach someone. In frustration, I said I rather return the item and that is what was done. I am still waiting for them to pick up the item, so that I can then wait however many days to be refunded my money so that I can go and purchase a new fridge. Returning the item and receiving my money back is not compensation for the lack of refrigerator and time I have spent out of work for delivery and dealing with this inability to offer any reasonable level of customer service.

Mar 3, 2018
I was not happy with the person that assisted me with lighting. Appeared not to know what he was doing. Although I had brought a specialty lighting from my kitchen originally bought there, he could not find it and kept giving me the wrong thing. I decided to about it myself and found what I needed alone, reading boxes and that is how I did it. My luck one of the bulbs did not work. Second trip to home Depot. Went first and got another set on my own and brought to returns so that I could be given an exchange. Thank the young man there was faster doing my exchange. My lights are now placed and working. But no thanks to the gentleman working in that area.

May 20, 2018
As with most large home improvement/hardware stores, Lowe's has just about everything that you will need; the thing is to find it. When you do find an employee, they are very helpful. The thing is to find one! So it comes down to finding the item yourself, or finding an associate...

INDUSTRY BLOGS

Whisky Wonders: An Expedition Across Regions

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There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

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The Earliest Instances of Whiskey in World History

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The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

A Whiskey Journey: From Water Source to Distillery

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Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

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Female Bootleggers of Prohibition: Stories of Defiance

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Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

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The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

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Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

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The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

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Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

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Whiskey Trails: A Cultural Expedition through Ireland and Scotland

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Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

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The Chemistry of Whiskey Aging: Impact on Taste and Quality

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Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

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Opening Hours

Mon:6 am - 10 pm
Tue:6 am - 10 pm
Wed:6 am - 10 pm
Thu:6 am - 10 pm
Fri:6 am - 10 pm
Sat:6 am - 10 pm

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