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The Home Depot

The Home Depot

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4.1 Google Review
798 Main St, Johnson City, New York, 13790, United States
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May 29, 2018
Danielle, Cashier in the Pro Department is extremely pleasant, courteous, and had a genuine smile. She made our visit to the store awesome. Ironically, she works two jobs and The Home Depot is the 2nd job and her demeanor was phenomenal despite her being somewhat stressed. Kudos to Danielle for her outstanding customer service.

May 3, 2018
I try not to shop at warehouse stores, but occasionally I will venture into one. Yesterday I went to Home Depot to buy metal fence posts. A staffer kindly gestured me to the general area of the store where I would find such offerings. When I arrived in that general area another staff member had to be coaxed into helping me find exactly what I was looking for. When I had questions she didn't have answers - suggesting I go to plumbing for answers (not quite certain what metal fence posts and plumbing have in common...) but after additional prodding she found another staff member who walked back to the product display with me and his answer was to go online to look for the product in question. I suggested he go online and find it for me - he told me I could download the store "app" right then and there to find the products I needed ( ...probably not aware that I don't use smart phones and prefer purchasing from brick and mortar stores which support jobs in my community). He did eventually take me to customer service ( at this point I thought I was at an exercise track as I had traversed the store about 3 times) where a staffer finally assisted me in getting the right product (it was in the store - just down a few shelves from where we had been looking) and sent me on my way. It is because of employee number 4 that I elevated my rating to a 3 star. If I based it solely on the prior employee interactions I would have been charitable in giving a two star rating.

May 31, 2018
Two things I really like about Home Depot. 1 - you can enter through the exit doors... Lowe's won't let you do that. 2 - their 'experts' really are exactly that, and they will go out of their way to help. Great store.

May 19, 2018
Guy named Nick took his time to assist with my questions in the garden section, and never once acted like I had interrupted him. Well done Nick, you get A+ in customer service. Thank you!!

May 18, 2018
Good plant selection. Even have double hibiscus. Have everything else for plants.

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Opening Hours

Mon:6 am - 10 pm
Tue:6 am - 10 pm
Wed:6 am - 10 pm Today
Thu:6 am - 10 pm
Fri:6 am - 10 pm
Sat:6 am - 10 pm