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Lowe's Home Improvement

Lowe's Home Improvement

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2.9 Google Review
5602 Avenue U, Brooklyn, New York, 11234, United States
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Google Reviews

Refresh Reviews 2.9


Mar 18, 2018
Worse service and a Management that don't care about people or Lowe's. Assistant or Associate Manager Benson, needs another line of work. I decided against everyone to buy a washing machine from the branch on Avenue U, Brooklyn. 1st delivery was supposed to be her on Friday. They came and said the washing machine could not be delivered. They had enough space but I guess it was too much to bring a washer down a short stairs. I called Lowes and a manager said they would redeliver on Saturday. Saturday came and nothing was delivered. Not even a courtesy called was done. I called today and got Benson. After I explained the horrors I went through, no apology was offered. I told him I needed the machine today. Initially he told me all drivers were already dispatched for the day. I had to be stern and demand the delivery today. He then said he would look into it and call back . He called back to say that they would redeliver today . The delivery came but the delivery guys did not install the washer nor did they take away my old washer which I paid for. So now I have a new washing machine that is not hooked up and an old one. I called back for Benson only to be transferred to an area where the phone rang and the call was disconnected . This is ridiculous. This only happens in our area, people. We tolerate way too much. I will take this further..

May 10, 2018
Terrible experience. I would not recommend anyone shopping here. You better off going to home depot across the street from here. No customer service at all.

May 16, 2018
Has tremendous improvement over this last year. More employees have greetings and seem willing to proactively help the customer.

Mar 7, 2018
Very disorganized when it comes to fulfillment of online orders. Several times staff could not find an item from an online order. Even though an email was received that such item was ready for pickup. If they find your order the fulfillment process is a lot longer than if you go to the shelf yourself, get the item and go thru check out. Twice I had to go back to pick an item from online orders they could not find, even after receiving a phone call that item was ready for pickup. I wish they where as organized as the aisle in the store.

May 25, 2018
Staff was very helpful. And store was very easy to navigate

INDUSTRY BLOGS

Grain Games: The Whisky Character Playground

#whiskey #smithville

Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to the sweet...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey


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Opening Hours

Mon:6 am - 10 pm
Tue:6 am - 10 pm
Wed:6 am - 10 pm
Thu:6 am - 10 pm
Fri:6 am - 10 pm
Sat:6 am - 10 pm Open Today

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