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Floor Coverings International of Rochester, NY

Floor Coverings International of Rochester, NY

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4.2 Google Review
3450 Winton Pl, Rochester, New York, 14623, United States
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Mar 29, 2018
Dreadful job. Sanding ripples all over my floor, glued all my registers in place, dings on my baseboards. Only applied one coat, worn off already. Will not answer my calls. Absolutely the most useless company. Buyer beware!

Jul 19, 2017
I hired Floor Coverings primarily because Yann promised exemplary customer service. I hired them to replace all the floors on the first floor of my home. I hired them to do the job last summer. It is still not finished. They did not finish reinstalling the toilet they moved in order to put down the floor; they have not finished putting grout along the wall where it meets the tile; and they left a nail sticking up underneath the carpeting. I have repeatedly attempted to contact Yann and have left numerous messages with no return phone call. I have seen no evidence of any degree of customer service. All I want is to have the work I paid for completed.

Feb 2, 2015
From beginning to end everyone we have dealt with is knowledgeable helpful professional and courteous. We especially want to mention how considerate Ron was ...he did a 'll his sawing outside in the snow to keep our home as clean as possible. We also found the pricing to be competitive and best of all our house looks fabulous. It is important to note that they installed 1200 sq feet of hardwood flooring and did it when they said it would be done and worked incredibly hard to minimize the disruption to our household.

Nov 21, 2014
The carpet choices and selection are excellent we received incredible service and support all through the process. Jessica Jackson is a great consultant and the entire installation team is top notch. The carpet looks fantastic and we found the prices to be very reasonable and competitive with everything we looked at.

Dec 5, 2014
The installer Chuck was very courteous worked hard and exhibited job integrity. He was there to do the best he could and did so in a timely fashion. He and his helper were very good about cleaning up after themselves at the end of each day. (Score 10 out of 10)

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