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Lowe's Home Improvement

Lowe's Home Improvement

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3.3 Google Review
2150 Nesconset Hwy, Stony Brook, New York, 11790, United States
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Jan 24, 2018
I had the best customer service experience ever. Neil Clemente helped me from start to finish. He was professional and so helpful. I needed help with some doors. He answered all my questions and helped my decide on which type of door was best for my application. Lowe's gained a new customer for life because of Neil. I will never go back to the other home store (Home Depot) because of there lack of customer service.

May 12, 2018
Enjoyed shopping with my wife at Lowe's bypassed Home Depot because they don't support the NRA thank you for your support even though I'm not a gun owner.

May 6, 2018
Samantha, the head cashier at the store located at 2150 Nesconset Hwy, Stony Brook, NY 11790 is a rude and unprofessional person, and I'm not sure why she hasn't been fired. I asked for help with one of my items and not only she was rude and nasty to me, but she was rude to the other store employees as well. I thought Lowe's was a better store than Home Depo. What do I not understand is why nasty people like this get assigned to be managers or to be in charge of the store? Is being an Assh*le part of a job requirement for these types of jobs? Don't corporations know that this type of behavior hurts their button line because employees like these scare customers away, and also scare the nice employees away? Every other week that I go to this store there are new people, but Samantha is always there. I wonder why is that. When is mobbing (bullying in the workplace) going to be taken seriously? It is not the first time I deal with Samantha, last time my husband and I was purchasing a lamp, and we saw her being rude to another customer, and that is when I finally asked for her name. Lowe's please train people about manners and fire this crazy woman ASAP! I would not shop at this store until she is gone.

May 21, 2018
Helpful staff. Nice garden section, parking lot a little tight / small

Apr 21, 2018
Lack of people to ckeck out. One reiister in garden center. Few people to help. Working talking about days ofg tathet thsn assistng customers. I huess they are not interested in bringing in sales.

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Opening Hours

Mon:6 am - 10 pm Open Today
Tue:6 am - 10 pm
Wed:6 am - 10 pm
Thu:6 am - 10 pm
Fri:6 am - 10 pm
Sat:6 am - 10 pm