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The Rug Market

The Rug Market

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3.7 Google Review
1085 East Ridge Road, Rochester, New York, 14621, United States
(585) 544-8690 therugmarketny.com
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Google Reviews

Refresh Reviews 3.7


Jul 26, 2018
Ordered a beautiful rug today for my Aunt. Ann was great...patient with my elderly Aunt and the rest of her family as we women pondered all the options. Ann immediately got a chair with wheels for my Aunt so that she wouldn't tire too quickly. The gentleman working there was also great. Can't wait to receive the custom-made area rug in 2-3wks!

Aug 30, 2018
This store is well organized and clean. It has a variety of options to choose from. The man who sold us the scrap piece of leftover carpet was helpful, friendly, and professional.

Aug 2, 2017
Very down to Earth and easy to work with. They were professional and had our carpet installed as soon as they could. We had previously had an order with Lowe's and they didn't show any care for their work. The Rug Market was the complete opposite; they made sure we had the best service. I highly recommend them. So glad we cancelled our Lowe's installation and switched to them!

Jun 7, 2017
Great service, affordable prices, staff has a lot of knowledge regarding products and maintenance. We've bought 4 rugs so far!

Nov 26, 2016
Very poor customer service, only one individual can handle quotations and billing questions and he is very difficult to get ahold of. I would strongly recommend against them. Definitely more professional companies in Rochester.

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Opening Hours

Mon:10 am - 5:30 pm Today
Tue:10 am - 7:30 pm
Wed:10 am - 5:30 pm
Thu:10 am - 7:30 pm
Fri:10 am - 5:30 pm
Sat:10 am - 4 pm