Typical big box home improvement store. Can be difficult to find things, especially someone to ask assistance from. Did buy major appliances. They were sympathetic to our situation and expedited delivery and installation.
The above review is true but since then, selection and service has been really bad. Signage is bad and often outdated. Finding assistance is difficult. Employees at the customer service desk seem often to be new employees who can assist. Managers seem to be hunkered down in some back office.
If you need something immediate and the item is common or decorative you will probably do okay; that is if you don't mind a hike.
My past several experiences have been very disppointing and has made me a fan of Home Depot. Win or lose in finding you needed items, the Depot has generally stellar customer assistance, readily available.
My recent trip to Lowe's was based on immediacy and nearby location. I needed an 18 inch lawn mower blade and a half moon lawn edger. I knew I could find the blade but I had no expectation that I would find the edger. Wrong. They has the edger but not the blade. They had blades which took several employees to find. However in an area surrounded by miles of one fifth acre lots, they didn't have a smaller, but standard 18 inch blade.
To sum up, I hate Lowes. I'll never shop there again.
