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The Home Depot

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3.8 Google Review

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2031 Walnut St, Cary, North Carolina, 27518, United States

(919) 851-5554 www.homedepot.com/l/Cary/NC/Cary/27518/3615

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Refresh Reviews 3.8

Kelly Holsopple

Apr 13, 2018

We came for smooth stones for painting. We called ahead of time and were swiftly transferred to an employee that confirmed the store had rocks. They were easy to find. Employees were helpful but not very friendly.

Cinda Williams

Apr 24, 2018

The two people that helped me we're very friendly and sincere, especially when they asked me if I needed help loading my car with the 15 gallons of water I just purchased. When I said no thank you they offered that I pull my car up and load it from the store. I felt very taken care of and will be back more often.

Fred Door

Feb 27, 2018

This place absolutely the worst. Good luck finding any qualified help. The manager's are clueless and extremely rude. What losers. Freight scattered around everywhere; a real safety hazard. I would be afraid to bring my kids there. The home depot has gone downhill. Worse customer service ever!!!

Joseph Bowman

Dec 21, 2017

Dishwasher delivery problems. I ordered a dishwasher in the fifth of November and had it delivered on the ninth. The delivery crew said they couldn't install it because of a burnt wire and left. I replaced the wire and scheduled a follow up delivery. The day of the delivery I called to verify the time window since I hadn't received a confirmation the day before liked I had been told. The delivery company then told me they had no record of the new schedule. I tried to reschedule again, but the only delivery date available was on a weekday and I can't get out of work that short notice. Then, because we had gotten to the end of the 30 day window established by the manufacturer, I had to return the item and order a new one with a two week wait for delivery. That day comes and, within 30 seconds of going in my kitchen, the delivery crew says they can't remove the old one because our linoleum flooring doesn't go under the dishwasher and can't install the new one due to a clearance issue. It is unclear why the first crew couldn't have told me this so I could have worked something out then. I call to figure out what to do about this and am told I need to drive to the store to come up with a delivery option. The store staff have been the only good part of this experience, and we set up a plan for a different installer to contact me that Monday to schedule my now fourth installation. It is Thursday morning and no word. I called the store and an associate said he put a note on the account and someone should call this morning. We will see. 46 days and counting...

Jen Fahey

Apr 15, 2018

Dishwasher shoppers beware. If you want Home Depot to install your dishwasher and you have a solid surface countertop like granite or Corian, you will pay an additional $80 for installation above the $99 (not disclosed at their website) but that's not all. The installation will happen in a separate visit, a few days AFTER the delivery. So, you will need to make arrangements to be home twice AND you will have to deal with having a huge box IN YOUR KITCHEN while you wait for the "installer". Further, do NOT attempt to use an AMEX gift card for your purchase. Their system will prompt you for the card # and the security code and will accept what you enter but the order will NOT process because it turns out they don't accept AMEX gift cards (no mention of this on the payment page)...but Home Depot will still put a "pending charge" on your card and you will NOT be able to use it anywhere else until the "pending charge" comes off (which can be 1 to 8 days). If there's a way to make a dishwasher purchase MORE PAINFUL, I don't know what it is.

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Opening Hours

Mon:6 am - 10 pm

Tue:6 am - 10 pm

Wed:6 am - 10 pm

Thu:6 am - 10 pm

Fri:6 am - 10 pm

Sat:6 am - 10 pm