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Lee's Hardwood Floors Inc

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4.2 Google Review

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966 Trinity Rd, Raleigh, North Carolina, 27607, United States

(919) 870-6176 www.leeshardwoodfloors.com

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Refresh Reviews 4.2

Laura M

Oct 16, 2018

Working with Lees was very easy! Heather was extremely patient with me while I decided which work to have done and while scheduling on my difficult calendar. The work was done very well and everyone who came to the house was respectful and polite. I would highly recommend working with them!

Claire Niver

Aug 29, 2018

I have very positive comments for Lee's Hardwood Floors! We have a fairly new home and due to dishwasher leak, we had to have about 2000 SF completely refinished. When I called different vendors, Kristina took my call and was very helpful and when I told her I may not keep the appointment for an estimate (because I already had a few lined up). She began to tell me about why I should choose them. "They've been in business for 34 years, the equipment they use is state of the art, they have an experienced staff of professionals, etc." She does not own the company, but behaved as if she does. Then Daniel, the owner, came out to give us a quote and we had a great conversation and I thought he was very thorough in describing the process, etc. From here I worked with Heather to make all the arrangements - from scheduling to payments. She's no nonsense, direct, and to the point. Maybe a bit of a bull dog, but that's a great attribute when you're doing the equivalent of "herding cats". She is organized and prompt with follow up and returns calls within a reasonable period. Then there were the guys who worked tirelessly sanding, staining, and sealing. This was a big job and it was hot and hard. I even saw them on their hands and knees sanding by hand the places that couldn't be reached with the large sander. I was also pleasantly surprised that there wasn't more dust! The vacuum system they have really does remove 95% of the dust created in the process. Then there was Chris and team who replaced the shoe molding. As soon as I met him he thanked me for our business. It's another way that these folks act like business owners. Refreshingly different. Finally, Steve came in for the final coat and made some repairs I requested. He was very committed to our satisfaction. Overall, they did an outstanding job and our floors look amazing! The only negative I have is that the painted baseboards and moldings really take a beating in the process. I too, had to hire a professional painter to come behind them as it really was more than touch up that needed to be done.

Ro Ol

Oct 4, 2018

Extremely honest - these guys have been in business for years, and their store and staff stand testament. Be sure to visit their store. Amazing value - we shopped around with at least 4 other big floor firms locally, and all were at least 15% more expensive. Great quality site finish - the floor finish looks amazing, not a fault or even damage, and amazingly almost no dust the entire time.

Ellie Mayes

Aug 4, 2018

My floors came out very nice, not perfect, but I love the new look in my home. That said, the entire experience was awful. The original quote was wrong and they ended up adding $1400 to the cost because of their error. They negotiated down from what it would have cost, but if they'd quoted full price, they would not have won the business. Communications about when they were coming and going was nil. Never got a straight answer from anyone. And they beat my walls, doors and cabinets terribly. You'll sign a waiver for damage, but it was as if they didn't care about my house at all. When I received my call at the end to make sure everything was okay, I told them there are some issues. Her response, "okay, can I go ahead and charge the balance to your credit card?" They don't care that I'm writing this review, because the owner of the company is writing his own good reviews about himself online. Can't recommend them at all.

Andrew Asher

Aug 9, 2018

Lee Hardwood floors did a remarkable job re finishing our floors. The crews were courteous knowledgeable, and gave my family and me a comfort level with the work being performed. They delivered a high quality on time and under budget.

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Opening Hours

Mon:8:30 am - 5 pm

Tue:8:30 am - 5 pm

Wed:8:30 am - 5 pm

Thu:8:30 am - 7 pm

Fri:8:30 am - 5 pm