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Lumber Liquidators, Inc.

Lumber Liquidators, Inc.

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3.4 Google Review
1108 Thomasboro Dr, Charlotte, North Carolina, 28208, United States
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Refresh Reviews 3.4


Jul 25, 2017
Do not shop here. They are dishonest. They intentionally add 12 extra boxes to the calculation they do for you knowing that there is no way you can return the unopened boxes in 30 days. And knowing that they don't have the glue you need to install it and order it which takes two weeks. So really you have less than 30 days to return the unopened boxes. Now I am stuck with 12 unused boxed of flooring because they first overestimated the amount and two refuse to return the unopened boxes of flooring. This place is not deal. DO NOT SHOP HERE. I'm stuck paying for this extra material.

Apr 18, 2018
Very detailed in there services

Jun 11, 2016
They are nice, but I never get a call back when they say they will and they (at least the guy I dealt with) was more interested in whatever he was doing than what I was being help with. They were courteous when I came in and asked if I needed anything. Edit: adding to my review and adding a star. The store manager (Adam) and assistant (Kamar) have been on point. Responsive on the phone calls and helpful in choosing a product and explaining what costs are all involved in the project.

Nov 19, 2010
Jason and Quinn Downs, the Store Manager, were the only flooring specialists in Charlotte who could help me with a repair job that had to be taken care of ASAP. They knew exactly what I needed and the price was fantastic! They were able to text message and e-mail back and forth until I was able to stop by in- person. Great Customer Service! I will definitely send any of my clients who have flooring needs to Jason and Quinn.

Oct 15, 2015
Order flooring and pieces were missing out of the shipment, store was suppose to FEDEX for 2 weeks and nothing showed up. Lied to by managers on numerous occasions.

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Opening Hours

Mon:8 am - 7 pm
Tue:8 am - 7 pm
Wed:8 am - 7 pm
Thu:8 am - 7 pm
Fri:8 am - 7 pm
Sat:9 am - 6 pm