Floor Designs Unlimited

We had our kitchen floor redone. I do like how they jump on the project really fast. The floor looks good and they did put it down fast. They had to custom build a threshold for us. They had issues with getting the floor to match up. The problem i have is that it took 2 weeks to build it and only called me once. I had to call several times to finally get a answer on when it will be ready. I just wanted to be updated on the process. When they came and put it down the guys did show me that it was to high for the floor they put down. They left it and told me they would go back and talk about the issues. I then waited several days before they came back and tried to raise the floor. Then the guys left it acting like it was great. Once i really walked on it i realized the floor moved really bad. I had to call again. The owner then told me that they told him it moved. Which made me mad because they sure didn’t tell me the issue when they was here. They came up with another idea to fix it. They cut the threshold. Seems like the best idea. The joints where it meets comes loose that i feel like I’m just going to have to fix myself. Where they cut the threshold its all ruff and I’m going to try and sand it myself as well. It doesn’t fit alone the floor like it should. I’m not very pleased how it looks. I am to the point where i don’t feel like they will ever get it right and don’t want to call them again. If you need a really simple job i think they are ok. If it’s going to be longer and big job there will be issues alone the way and the Communication is not always the best. They have a lot of call outs and can not always come when they say they can. ***UPDATE*** The owner came out with a new threshold to fix the issues. I was made aware that with the quote I was given was not including the custom threshold. The owner wants to make it look the best even at his own expense with the custom threshold.

They have good quality flooring products at affordable prices!!

Great place, great selection , great prices