Weekly shopper at Lowes. Tonight's customer service was deplorable. No one greets you, acknowledges you and even exude the demeanor "why are you here, now I have to work!" Asked for assistance and received a "huff" and then told they thought the item was on an aisle. No one at register except self checkout and there were lines. A family in front had large purchases of french doors and a buggy full of items. The gentleman asked if there was another lane open and he was told no. There were three associates standing at the self check out register. One of them finally moved to open a register or so we thought. She took so long and never quite stood behind the register but did cut the light on but never acknowledged anyone in line. Also the person who said that no other registers were open. Had issues with the self checkout register and someone (she) finally came over, never said a word but huffed and puffed about the machine not responding to her as well. When it finally cleared, she just pushed my buggy out of her way and walked away. True disappointment in a store we usually love. My husband went to Home Depot last night because he was on that side of town and had the COMPLETE opposite experience. I searched for avenue to email customer service about the issue and could not locate one on the website with the exception of phone number and got a recording where I had to listen and figure out what department I needed. So, Google review it is.
