TODAY, May 10th @ 3:40 pm, we went to buy plywood at this location. No one was in the lumber section by the saw area and we needed this 2X4 plywood cut in half, except for an EMPLOYEE ON HIS PERSONAL CELL PHONE ON THE SALES FLOOR. So we assumed he was on break so went to the nearest service desk by the exterior doors and asked for help. When the request was played over the loud speaker, we walked back over to the saw area with the plywood still seeing the SAME employee sitting down talking on his cell phone. We waited for 20 minutes still watching the employee on the phone right in front of us. Finally another employee drives by on a fork lift and asks us if we were being helped and we said no and mentioned that the request was made over the loud speaker 20 minutes ago. That employee turn to the employee whom was sitting and talking on his cell phone and said to him “You know you have a customer right?†To which he replied “yes†and continued to talk on his personal cell phone without even acknowledging us! We put the plywood down and walked out of Lowe’s. Never again will I spend a dime in any Lowe’s store. As a loyal military lowes customer for over 15 years, I am disgusted that this is the disrespect that is allowed. I will NOT set foot in any Lowe’s ever again.
