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Carolina Carpet and Floors

Carolina Carpet and Floors

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3.5 Google Review
5223 Raeford Rd, Fayetteville, North Carolina, 28304, United States
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Refresh Reviews 3.5


May 29, 2018
Outstanding pricing and customer service. Very professional staff. Could not be more pleased. Highly recommend.

Apr 21, 2018
Had some repairs done to our rental home over a year ago on Thornwood place off Raeford. Heidi was pleasant in store. The two men who came to my house were not and frankly freaked me out. We went back and forth figuring out which carpet from which closet to use to patch an area that was ruined. Eventually the guy snapped at me and said Listen lady what do you want to do. I came to a decision and they began the work. The short dark short-haired scruffy guy stood around most of the time while his tall co worker did most of the work. I came to my room later to see the progress only to find the scruffy guy had found my husband's machete type knife (on the shelf in our closet) he'd received as a gift and opened the case to look at it spinning it around in his hand) Asked him immediately to put it back in the case and hand it back and not to touch our stuff. After they left the carpet looked as good as itbwas going to but a couple of days later you could see it bubbling terribly around the walls. I called once to speak with Heidi and left a msg. Then after thinking about I just dealt with it because if they were the only two installers I didn't want them back in my home to correct it. I'm sorry I don't have their names but they were sketchy and unprofessional.

May 2, 2018
Wonderful work on our carpets and other flooring needs! Definitely recommended for sprucing up your living spaces!

Mar 7, 2018
I had some repairs done today. First off they showed up with grass dirt and looked like poo on their shoes and was just gong to walk into my home. My carpet that was fixed you can still see the padding on the edges. One guy was watching tv more than half the time while the other one worked. They keep leaving the door open and letting my heat out. They had ZERO respect for my home!

Sep 17, 2016
We had our house carpeted a year or so ago. We had a wonderful experience! They came out the same day we visited the store to give us an estimate and started the job right away. They also worked with our budget. I am very pleased with the carpet and installation. The customer service was also exellent. We are getting ready to have some tile work done and this is who I will use.

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Opening Hours

Mon:8 am - 6 pm
Tue:8 am - 6 pm
Wed:8 am - 6 pm
Thu:8 am - 6 pm
Fri:8 am - 6 pm
Sat:9 am - 5 pm Open Today