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Lowe's Home Improvement

Lowe's Home Improvement

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3.7 Google Review
5711 W Hwy 74, Indian Trail, North Carolina, 28079, United States
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Refresh Reviews 3.7


Feb 13, 2018
Bought a faulty unit one day at 4pm, realized it was faulty by 10pm. Called Frigidaire and they told me to return the product. Keep in mind that Frigidaire is a Lowe’s brand. When I came in to exchange it I was given a hard time about it. There was nothing online or on the receipt about returning that kind of product. During the same trip we were looking for help and couldn’t find anyone, the one man we found told us to walk outside and check the garden. I know for a fact he could have used the cellphone that every employee holds and get us some help. Go to the Matthews location, this one is poor.

May 26, 2018
Probably the most unhelpful and unprofessional Lowe’s I’ve ever been too. I try to give them the benefit of the doubt everytime I go. Never fails, I’m disappointed everytime. My advice, only go if you don’t have questions.

May 23, 2018
I've had good luck at this location. All the employees smile and are very helpful.

May 17, 2018
Returned a spot light that was faulty coming on at strange times .... cashier had to call lighting dept said cannot return because i did no have the two wire nuts.... what an incompetent employee 4 cents worth of wire nuts now i have to go back home and get 2 wire nuts ... this is what happens when u hire un intelligence people that have no common sense.... home depot here i come.....

Nov 25, 2017
Pretty good hardware store. They are well-stocked. Good for plants and flowers, too. While I like this store, I hope most people know that any hardware store is not where you want to buy flooring and installation for your home. But this place is good for anything else. We just bought a bunch of flowers to plant.

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Opening Hours

Mon:6 am - 9 pm
Tue:6 am - 9 pm
Wed:6 am - 9 pm
Thu:6 am - 9 pm
Fri:6 am - 10 pm Today
Sat:6 am - 10 pm