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Carefree Carpets & Floors

Carefree Carpets & Floors

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3.7 Google Review
16631 Lancaster Hwy #103, Charlotte, North Carolina, 28277, United States
(704) 659-3418 www.carefreecarpet.com
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Google Reviews

Refresh Reviews 3.7


Dec 4, 2017
We had Robert install Vinyl Flooring throughout our house. I was very happy with Robert and his crew. We told him that we were on a timeline since we are selling our house and pictures were already scheduled. The floors were delayed by one day, but the crew came in early and did what they had to do to still complete the project on time. We even dumped a little more work on them (we requested that they replaced some baseboards on the day they got there) of course it costed a little more, but the price was super fair and the work was professional. We have a very large sectional couch, a pool table, and a large dining room table that they worked around, they even slid the fridge out and did completely under it as well. If we were staying in Charlotte we would have him do our next house as well.

Feb 19, 2018
Great selection of carpet and very knowledgeable. Make selecting carpet easy and good range of prices.

Sep 9, 2017
We hired Robert Coover and Carefree Carpets to restain our downstairs hardwood floors and install new flooring in the upstairs of our new home. We were clear from the onset that we needed this project complete by a certain date in order for other work to be completed before we moved into our new house. He promised the floor would be done by the specified time but instead delivered delays and excuses, along with 2 full days of no crews onsite without telling us beforehand (we have a security code to monitor entrance/exit). Most troubling, however, is the condition in which he left our new home upon “completion” of his job. The stairs were an absolute mess – stain everywhere. There was also stain on our doors, trim, even refrigerator door, throughout the home. The trim they installed on the floor had raw edges – no paint – and several pieces of the trim were not flush against the wall. All of this is documented in the attached photos. Nowhere in the contract, nor in his email or in person conversations with us did he specify that we would need to hire painters to clean up after him. We were not planning on hiring painters to paint our trim work, which is incredibly costly, and if we knew his team would do such a sloppy job, we never would have hired him.

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Opening Hours

Mon:8:30 am - 4 pm
Tue:8:30 am - 4 pm
Wed:8:30 am - 4 pm
Thu:8:30 am - 4 pm
Fri:8:30 am - 4 pm