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Mohawk Industries - Laminate Manufacturing

Mohawk Industries - Laminate Manufacturing

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3.4 Google Review
550 Cloniger Dr, Thomasville, North Carolina, 27360, United States
(336) 313-4000 mohawkcareers.com
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Google Reviews

Refresh Reviews 3.4


Dec 17, 2017
Modern clean facility, great maintenance staff.

Nov 28, 2016
The shipping department has no respect for hours of service regulations. 3 times in a row I've lost a days work because of this. Drivers avoid, you WILL lose money.

Jun 20, 2016
Have you had any complaints about your Handscraped Lodge Oak Laminate D3445? I recently installed some and had a very difficult time getting the locking mechanisms to work. Some of the corners popped up after walking on it. I unsnapped the floor and tried again to get it to work without any success. I'm really not that happy with the product and probably won't buy any more if the quality control isn't there. May you contact them in the future

Jan 2, 2013
We purchased Laura Ashley flooring, which is produced by Unilin. One reason we chose this product over others that were less expensive was because it carried a lifetime warranty. We mistakenly figured that meant the company was willing to stand behind their product. Within a month of installation, bubbled spots began to appear. Despite following the installation and maintenance instructions, these increased over time to affect many boards all over the floor. When we contacted the store (Menard's) regarding the warranty, we got pushed back and forth, having to do everything by fax and letter with both companies because there is no phone customer service -- they will not talk to you. After many months, the company sent an inspector to check out the floor. Even though the inspector found at least fifteen spots, the company denied our claim and accused us of improper cleaning. We wrote back to dispute the claim, since we know that was not the truth. The only way to get any hope of "re-opening" the claim? Pay for an independent inspector to come out at about $350-$400, in the hope that he or she will make the company play nice or take up your floor and mail them the boards. For a homeowner who spent about $1000-$1300 on the floor, this is adding insult to injury. Bottom Line: BEWARE. If you buy from this company, you take your chances and had best have money, time, and aggravation to burn!

Jan 20, 2016
I do not about your bad opinions guys. My apptmt was 12:30 and I get here at 7:00am, over night side place Out the company and they load me at 08:00. Them told me , about my apptmt and will load me when got space.

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