Buddy's Flooring America

I was pleased with this entire carpet purchase. The staff and installers were pleasant and friendly. I would recommend this Buddy's location to anyone I know looking for flooring. Price was right for my budget! It was great working with Ward Malone.

I am highly impressed with Buddy’s Flooring America. Ward, the salesman did an exceptional job. His expertise is outstanding and he was patient while answering all of my questions. The installers were friendly and experienced and the installation went perfectly. Buddy’s employees are professional, knowledgeable and personable and I will definitely work with them again.

Please read this review in its entirety, before you make a decision to purchase flooring or use this company to install at your property. This review details the unprofessional conduct and customer service at the 2476 Commons Blvd Store only, I cannot speak to the enterprise as a whole. I approached the salesman about ordering some wood flooring, he was at first helpful with my request and seemed to try his best to get me a product in a timely manner. Once I inquired about the price of the product i went back to purchase it and he was not present, the person who was there was not helpful and wouldn't point me in the correct direction on what flooring I was quoted on. He received a call from the previous employee who helped me and a conversation ensued about who's sell it would be: “who would earn the commission", which turned me off to the establishment. I later went home and looked at reviews on the quoted flooring and found it for $2,500.00 cheaper 2.50$ online. I purchased it from home and had my wife return the sample. My wife was confronted by the salesman afterward and said," well hopefully it all comes in one piece", was very rude to my pregnant wife and walked off. do not even waste your time shopping here. Go online beat the price and avoid the toxic environment. I purchased wood flooring and own multiple properties of which i would need over 20,000sqft of flooring installed, I wanted to give this flooring company another chance so i called them. I asked them for a quote on installing over 1,000 sq. feet of hardwood, they stated" You did not purchase flooring through us, so we will not do the install", I would highly doubt the employee at this location is aware of the amount of business he could sub out and money his company lost when he would be able to contract work for over 17 properties worth $5.4M at current market. I would highly recommend this company do a review of these two employees who were extremely unprofessional, lacked proper conduct, discriminated against me, an able willing and paying customer, and my pregnant wife because I did research and intern these salesmen did not make a return on my decision.

We used Buddy's at our Coldwell Banker Kettering office. Ward Malone and his crew were fantastic. They were superb from helping me choose colors and patterns to the final clean up. The crew was very professional. I will use them for all of my business and personal needs.

Sales rep came to our home and told us since our 1900 year old home didnt have level floors he couldn't install any type of flooring in our home! Even though it has had carpet prevoiusly by a company more competent appatently!