McSwain Carpets & Floors - Flooring - Dayton, OH - VerView
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McSwain Carpets & Floors

McSwain Carpets & Floors

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3.5 Google Review
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340 Miamisburg Centerville Rd, Dayton, Ohio, 45459, United States
(937) 433-6622 www.mcswaincarpets.com
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Google Reviews

Refresh Reviews 3.5
Jul 1, 2018
Great saleswoman. Very knowledgeable about the products and needed accessories. Mildly flexible on pricing. Very accommodating on delivery. Great to work with.😊
Jul 8, 2018
Most unprofessional management I have ever dealt with. We had a problem with the installation of our floor. Chris the Dayton store manager came out looked at it and told me ram it up my a$$ and get a Attorney. After dealing with there so called corporate guy for 3 weeks they sent out another installer and said they, they could not do anything with the floor they installed. They did refund my initial cost of the flooring but didn't cover the removal of the existing floor or the one they installed. We had to pay for both and the removal and installation of appliances.
Feb 2, 2018
I am very happy with the installation of my new carpet, flooring, and back splash in my kitchen and family room. There was a problem with the back splash installer which delayed my installation for a day. Being a former flooring salesman, I can understand that these problems can arrive. I think that I would recommend using installers in the Dayton area to save on travel time which would allow the installer to have more time on the job. This would benefit both, the installer and McSwain Carpet. The salesman was extremely knowledgeable and courteous.
Apr 17, 2018
We have worked with this store for many years. Carpet hardwoods and rolled vinyls .The staff is knowledgeable and considerate to our needs,they know when to back off and let us ponder. No pressure to buy, they always greet as well as say goodbye.
Sep 4, 2017
Contracted them to replace carpet and flooring in a hall and 2 rooms. They showed up 4 hours late on the scheduled date, then didnt finish the job. Scheduled to come back and were no shows without any notice. When they finally did come back, they were 3 hours late. Caught employees eating my food. They forgot to do one of the rooms and here I am 2 months later with the job still unfinished. I have tried to work with customer service and I am assured I would be contacted. I have been blown off multiple times trying to resolve this issue. They left nails in my driveway that punctured one of my tires. Will never use them again.

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Opening Hours

Mon:9:30 am - 8 pm
Tue:9:30 am - 8 pm
Wed:9:30 am - 8 pm
Thu:9:30 am - 8 pm Today
Fri:9:30 am - 6 pm
Sat:9:30 am - 5:30 pm