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McSwain Carpets & Floors

McSwain Carpets & Floors

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5.0 Google Review
7332 Tylersville Rd, Wetherington, Ohio, 45069, United States
(513) 759-8400 www.mcswaincarpets.com
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Oct 22, 2018
Great service from choosing carpet and hardwood, getting quotes and installation. Great staff - friendly, knowledgable and installers were excellent craftsmen. Wide selection of top quality products. First thing anyone notices in our remodeled home is the beautiful floors! Thank you McSwain!

Oct 16, 2018
We recently went into McSwain Carpet on Tylersville Rd (after leaving another carpet store down the road where we spent over an hour) and was immediately greeted by Kim Schreir with her smiling face and bubbly personality! She asked us what we were looking for and we told her about the carpet we found at the other store. She told us that what they were selling us was horrible quality carpet and we would be replacing it in about 3 years. I told her what i was looking for and within 15-20 mins she has sold us top of the line carpet for about the same price the other company! She was knowledgeable, quick (to the point), SO FRIENDLY and personable! She didn't make us feel like a pushy sales person, rather a friend helping you pick out carpet. We LOVED our experience with Kim! We were told is would take over 2+ weeks to get our carpet ordered and installed, yet to our surprise we had it ordered and installed in about a weeks time! We LOVE our carpet and our experience at McSwain! I would HIGHLY recommend them to everyone!! Kim's personality and friendliness sold us within minutes!

Oct 8, 2018
Can’t recommend McSwain. From the start when installers called and said they would be two hours late since they forgot their compressor? To installers not knowing how to lace into existing floors. Had to wait two additional days with no work or calls and finally a manager showed up and got things moving after a threat to call owner. A father/son team showed up on a Saturday to lace in and they were top notch. Finisher” Sye Eggar”was more than helpful and did a great job.

Oct 10, 2018
Had major problems with a bad batch of Armstrong 5" plank hardwood. Had it replaced 3 times until we decided it was time to switch to the 3 1/2' plank( a good decision). McSwain's was behind us 100%. I truly believe if we had hired an independent installer, we would have been stuck with the first install with an excuse like" well, sometimes you just get bad wood" or something as lame. McSwains got Armstrong involved and the problem got resolved. All the staff that we had contact with through this ordeal were very polite and professional. We have used McSwain in the past and will continue to use in the future because I know for a fact they will have your back.

Feb 1, 2018
Dexter helped us with our flooring choice and installation after some water damage. This is the second project that he helped us out, and like last time, he had the best price, and great advice.

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Opening Hours

Mon:9:30 am - 8 pm
Tue:9:30 am - 8 pm
Wed:9:30 am - 8 pm
Thu:9:30 am - 8 pm Today
Fri:9:30 am - 6 pm
Sat:9:30 am - 5:30 pm