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Artistic Carpet Warehouse

Artistic Carpet Warehouse

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2.8 Google Review
8109 Brookpark Rd, Cleveland, Ohio, 44129, United States
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Refresh Reviews 2.8


Jan 30, 2018
I had a great experience at Artistic Carpet Warehouse. Mark delivered exactly as he said he would. I went in not knowing what to expect and received great carpet at a fabulous price installed within 3 days. This place is no frills but I found the selection, quality and service to be outstanding. I highly recommend checking them out.

Dec 5, 2017
I’ve read a lot of the comments on here, and was skeptical of going with this place. Knowing everyone has a different opinion I went ahead, and went in. Ken took care of me he came out the next day measured my home. I went in picked out a good piece of carpet, he even showed me carpets comparable to what my husband wanted, but we went with Mohawk. He called me a number of times to check in, and giving me updates. My carpet was installed the next week, could have been the same week but it was thanksgiving. The men who came out did a wonderful job, he kept asking how’s it look? They did not rush it took them roughly 8 hours. When they were done he asked me to do a walkthrough if I have any questions or concerns please tell him so he can fix it. He stayed, and talk for another 15-20 mins after he was done to make sure I was happy with everything. Ken, and the gentleman took well care of us, and appreciate that. Great job!!!

Jul 2, 2017
This is an absolutely TERRIBLE COMPANY who cares less what happens to people they are doing business for!! Our non profit facility hired this company to install flooring and carpeting they subcontracted the work out to a individual who had numerous theft and felony charges against him. Artistic carpet AKA carpet warehouse also gave this individual a key to our building. The worker ended up making a copy of our key and came into our building and stole over 5,000 dollars worth of material. This individual was found guilty and went to jail for what he did. At no time did the owner of this company call us, we were never reimbursed for the items that were stolen by this person who they gave our key to. This company even called our facility threatened us with a lawsuit because of the review that we have written. I will continue to write these reviews regarding this company so that others can BEWARE, of what happened to us .

Dec 9, 2016
We worked with Shannon Fowles and his team of clowns. I do not recommend them at all. This was all supposed to be completed mid August and the guy who goes around to do all of the fixing just finished with us the last week of November after calling mark numerous times. The guys in the team did most of the flooring at night- without any lights. So, when tacks and nails were carpeted over- it wasn't a surprise. They were also really good for setting up camp in our bathrooms and blowing them up. It there is a very long laundry list of inappropriate and unprofessional behaviors with these guys. I do not recommend- even if the price is right. This flooring experience has been such a mess and not handled with any sort of courtesy. 0 star!

Mar 13, 2017
Take your business to someone who will care. We were looking for carpet in our basement. Our visit was good and we were told they would come the morning of installation to measure then would go back to get carpet since we were close. I was expecting them at 9:30 AM. 10:30-11 came, I called them and was told the installers were on their way. At noon they called and were lost. The owner had given them the wrong address. I made my appointment for the morning and had to leave at 2 so at this point there was not enough time to finish the job. I told them not to come. I called the owner again asking for an answer for the delay and why they had the wrong address. All he offered was a chance to reschedule. Never apologized, blamed me for not being available all day on a Monday, and then said it was not his responsibility to wake up the installers in the morning. Things happen. Take responsibility and find a way to make it up to your customers.

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Opening Hours

Mon:9 am - 6 pm
Tue:9 am - 6 pm
Wed:9 am - 6 pm
Thu:9 am - 6 pm Open Today
Fri:9 am - 4 pm
Sat:9 am - 2 pm