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Lowe's Home Improvement

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3.8 Google Review

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3616 E Broad St, Columbus, Ohio, 43213, United States

(614) 238-2601 www.lowes.com/store/OH-Columbus/1211?cm_mmc=YEXT-_-SiteLink-_-1211-_-Lowes

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Refresh Reviews 3.8

Rob Goza

Oct 23, 2018

Lowe's is top-notch for me as they have always been very friendly towards armed forces and helping their community. There have been some Associates that I've run into that are not as knowledgeable but there's always someone else that you can contact or refer to for technical questions and assistance. Their prices are fair and balance for the most part but it always pays to shop around for the best price and they will match it. I use ShopSavvy app to help leverage the best price yet give Lowe's my loyalty and business.

John Stewart

Oct 20, 2018

Brandy, I get it. You are working the customer service desk on a Saturday and you don't want to be here. However, you don't have to take your don't give a damn attitude to the extreme and try to pull down me down to your level. I came in with two sliding doors and saw that the return desk was closed. I asked if it would be easier to set my doors down at returns so you didn't have to walk them back after. You didn't answer, but simply pointed at the closed sign and gave me an unpleasant look instead. At the register you were obviously over returns, and when we asked which item wasn't pulling off the card you put your arms in the air and exclaimed, "I don't know! How should I know!" over and over. I felt like you were talking down to us. We had to be cheery to pull your attitude out of the muck. You were so incredibly rude. You were trying to be rude. The real kicker at the end.... I had to walk those two heavy sliding doors back to customer service after the return. Have a better day Brandy, or stay home.

PJ Simon

Oct 31, 2018

Everything seemed to be pretty organized, and easy to find. I looked around the plumbing section a couple of times before the associate offered to help me, but then he took me right to the item I asked for. Hopefully I'll find out later tonight that he recommended the right item. I'll let you know if not. :)

S Smith

Oct 22, 2018

Depends on the location. Brice Rd. site & staff are wonderful. The East Broad St. site in Reynoldsburg, OH has a great employee like Mr. Alex (who worked in the P.M. on Monday 10-22-18) & then, they have a female that works at the Pick-up counter who is pretty, but rude, impatient and unprofessional. The East Broad St. site in Town & Country Shopping Center needs a bigger inventory of sale items; and more staff. However, one of their employees, Bismarck is great, helpful, enjoyable to talk to and quite professional. The store is usually clean and organized.

Susan Cole

Oct 17, 2018

I haven't been to Lowe's in a long time and then it was in Pittsburgh. It was entirely a different atmosphere then what I have always experienced at Lowe's. Store seemed messy and unorganized. Staff didn't want to be bothered but particular employee I asked help may not have spoke English very well and understand what I was asking but was agitated because I couldn't figure out a different way to ask. Younger staff goofing off as if on a playground. The best part was of experience was checking out when cashier was very friendly and had nice professional demeanor. It may be a different situation if attending during the day. Next trip I'll try Home Depot

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