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Columbus Floor Sanding

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3.2 Google Review

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2988 Bromfield Ct, Columbus, Ohio, 43232, United States

(614) 231-3894 www.columbusfloorsanding.com

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Refresh Reviews 3.2

Marge Peris

May 26, 2018

Simply love my re-done floors. The men exceeded our expectations enormously. Great family owned company that knows what they're doing. Wish I'd called them years ago.

Brie James

Aug 10, 2017

Outstanding work. Our hardwood floors look brand new. Better than new actually as I was able to change the entire look of the house by going with a trendy looking black instead of the 60's goldish tone the floors were before. They were super about working around my fast schedule to get moved in on time and didn't charge extra for working on the weekend. Would definitely use again. Better than new actually as I was able to change the entire look of the house by going with a trendy looking black stain instead of the 60's goldish tone the floors were before.

Angela Robley

Jun 26, 2017

If I could give this business a negative rating, I would. Absolutely THE WORST customer service I have ever experienced. They didn't show up twice when they were supposed to and didn't call to let us know they weren't coming. On the third try, they came out and said they can't do the floors because of staples and so on from the carpet being on the floor. We wanted to do business with them because they told my husband that they can remove the staples at an affordable price. The wife is extremely rude and will hold another conversation with someone else while on the phone with you. I gave her point of contact instructions and she did not follow it all as she was calling someone else about our project. For a business that has been around for 50 years, get your customer service together. I would not recommend this business to anyone.

Ed Cinefro

Aug 7, 2015

Started off good and went downhill fast. Older gentleman showed up on time for the first home visit. Took all the measurements and provided a quote on the spot. We still had carpet down and I wanted to do the demo myself so after I completed that I called them back up to just ensure that the estimate was still good and to schedule a date to start the work. I scheduled the first time and a start work date on the phone with the lady. On the day of the visit I had a no call no show. I called them about an hour after their window and the lady on the phone apologized and said she was supposed to call and reschedule and forgot. She said they wanted to make it right and said any day and time would work so we set up a second chance visit. That day rolls around and I get the same no call no show. I call them about an hour after that appointment window and she says that he is running 3 hours behind schedule and wants to reschedule again. I did get another apology and I reluctantly gave them a third chance. He showed up on the third time and made no apologies in person. Then he told me it would cost a little more money because one of the rooms had a carpet pad originally stuck down to it and it would take more time and sanding. I thought he could eat that cost due to the missed times and no calls but I didn't argue. Then he said that the start work date wouldn't work and that he would call me the next day with a date to start the work. I STILL HAVE NOT GOTTEN A CALL. The original start date is Monday and I have heard nothing. In the mean time I have gotten quotes from other companies and they are coming in less and seem to have this stuff together. I would not recommend this company and would use it as a last resort. NO CALL NO SHOW NO APOLOGY NO BUSINESS.

Aliza Finegold

Jul 18, 2017

Terrible communicators. Rescheduled our job when they hadn't heard from us for twenty minutes at 830 in th morning.

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Opening Hours

Mon:8 am - 10 pm

Tue:8 am - 9 pm

Wed:8 am - 9 pm

Thu:8 am - 9 pm Today

Fri:8 am - 9 pm

Sat:8 am - 8 pm