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Carpet King Floor Coverings

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1065 Dublin Rd, Columbus, Ohio, 43215, United States

(614) 486-0550 www.carpetkingfloorcoverings.com

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Jeff Ulery

Aug 29, 2018

Great deals on carpet!! When boys were young, I didnt care if messes and spills happened,,,just go back to Carpet King for new cheap carpet. Go see them.

Carl Herter

Jun 22, 2018

We had about 1000 sq ft of carpet installed and about 100 sq ft of rubberized flooring. The carpet installers laid the carpet out on the driveway to cut it - even after we asked them not to. We didn't want to deal with the dirt & bugs. Also, we've had many contractors in our home over the last 3 months (finishing our basement) and all of them were careful not to make a mess walking through the house (took off their shoes, wore protective booties, rolled a tarp out, etc) except for the carpet installers from Carpet King. Also, I expected the molding to get a little scuffed up during the installation, but I was surprised that they also damaged the wall in the process. However, the worst part was the absolute poor job of installing the rubberized flooring. They cut the pieces by hand and the joints and seams looked absolutely terrible. When I asked the installers to fix it, they said it was a problem from the manufacturer. I called Carpet King and set a date for them to come out and look at it. The day came and nothing happened. Having heard nothing from them, I called the store and was told that they were busy and we set another time. They came out and agreed that it should be fixed, so we set a time for different installers to come and fix it. Again, that time came & went with not so much as a phone call from them. I finally called the store and set up another time. The new installers came and did a much better job. However, there is still a seam that was cut free-hand that has a gap (about 4 inches long); that I'm not happy with. Frustrated, I bought a mat to lay over the floor and hide the gap. I was done dealing with Carpet King. We will be carpeting two of our bedrooms in the next few months, and I will NOT be using Carpet King.

Alexis Evans

Jun 27, 2016

ZERO stars is what this company deserves. We replaced all our floors with Carpet King at the recommendation of a trusted business friend. Our floors were installed late September 2015 and as of late June 2016 they have never been properly installed. We have had to wait for months between repair services - repairs to the ORIGINAL INSTALL only- and consistently receive back-burner treatment. Carpet King so far has: laid the wrong product in multiple areas on initial install, lost our phone numbers multiple times, failed at least 3 times to properly install our floating floor (they even brought in the manufacturer, who clearly indicated the floor was installed wrong), and in the most recent round of service their installer disappeared 24 hours after he was supposed to be at our house. . Owner Mike would only negotiate a 10% reduction in overall cost for the 9 months of inconvenience my family has now been put through - and he told us we were lucky he would even go down that far.. We have cracked and gaping floors and were told we were purchasing the top of the line product. We have been paid in full for almost 3 months now and this company STILL has yet to PROPERLY INSTALL MY FLOORING. Don't work with these people. Go next door to Panel Town Floors or go up the street to Rite Rug. America's Floor Source is also in the area. Don't bother with Carpet King (what a joke!) because it wont be worth your time or money, and you'll be treated as an afterthought once they get your payment.

Samantha Maddux

May 10, 2016

We used this company once for a rental property and we were really impressed. They were able to come out the same week, installed in a timely manner, etc. However, the second time we used them, we paid in full for the carpet, could not get a return call from anyone within the company to let us know when we would be installed, we called every day for a week. Finally we received a call from the installer who said he was at the property and ready to install... obviously we had to cancel as we never even knew about the appointment in the first place. A week later and we still don't have an install time. Extremely frustrating.

ed bana

Mar 4, 2014

I called in to their store made an appointment for Tom to come out to measure our carpet. they made an appointment for next day between 3 to 4 pm. keep in mind I took off from work early next day and got home at 3 pm waited till 4:15 for him , he did call at that time to tell me he has to reschedule for another day and he cant make it. I do not want to deal with a company that does not care. will be replacing our carpet with another company.

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