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Wholesale Carpet Outlet

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1122 Ohio Pike, Amelia, Ohio, 45102, United States

(513) 753-8999

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Michael Cosse

Oct 12, 2018

The owner is apathetic. Twice the carpet was cut too short. It had been 2 months and still no satisfaction. Mr. Autry, the owner, had never even come out to address the issue. I sitting in front of the store waiting to talk to him again.

Amanda Clapper

Jun 11, 2018

Wrong carpet was ordered not once but twice, the owner makes you feel like you’re the problem... he blames everyone else and will not take any responsibility for his mistakes. I had to have carpet put down that I didn’t want because they kept delaying constantly, (held up sale of house). In a half hearted attempt to make the situation better, they agreed to add a 5x5 bound piece of carpet at no cost. However, they then refused to actually give us the rug. Very poor customer service.

Jim Williams

Nov 8, 2017

Like other reviews here, the installation kept getting put off with no communication to me. This is an empty house that I am renovating. The complete interior of the house was freshly painted a few days before they got here. During the installation, they scratched and scuffed-up numerous walls, baseboards, and doors that I am going to need to re-paint. They also smoked in the house when they were here and the place reeks of smoke now. Cigarette butts and ashes were left in the kitchen and bathroom sinks. They are also on the patio, driveway, and lawn. When you spend money on carpet, one of the great things is having that ‘new carpet smell’ in the house. There is certainly none of that here, just smoke that I’m going to have to fumigate from the house. In addition to the cigarette butts, they did not clean up after themselves. There are tons of carpet shavings and vinyl trimmings all over the house. Of course trash was left behind, too, in addition to the cigarette butts. I did not ask the owner for any sort of refund or discount, but I did ask that they send someone out to clean up the messes they left behind. He said that he was going to have someone do that, and that did not happen. No further response from the owner. I had just used Lowe’s for a similar size home a couple of months ago and the prices at this place were only marginally better, certainly not worth the headache. I am going to go back to Lowe’s for the flooring in my home renovations from now on, and would recommend that everyone stay away from this place.

David Cope

May 8, 2017

Great carpet and pad. Looks awesome. Price was $1500.00 lower than Home Depot for identical items. Communication needs some work. Otherwise I would give them a five star review.

Karen Thomas

Aug 9, 2017

Great staff,, fair prices. Fast installation. Would highly recommend this company.

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Opening Hours

Mon:9 am - 7 pm

Tue:9 am - 7 pm

Wed:9 am - 7 pm

Thu:9 am - 7 pm Today

Fri:9 am - 6 pm

Sat:9 am - 5 pm