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The Home Depot

The Home Depot

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3.9 Google Review
877 E 200th St, Euclid, Ohio, 44119, United States
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Refresh Reviews 3.9


Oct 6, 2018
I really enjoy browsing Home Depot's aisles. However, I am amazed at the lack customer service, even plain old courtesy displayed by a good number of Home Depot associates at this location yesterday. It appeared to be stocking day and/ or price changing day as there were associates all over the store. The first I saw upon entering the store were two cashier's standing at their registers/stations in the garden department, about 10 to 15 feet apart. I entered the door and followed the aisle between them offering a smile and a friendly nod. They continued their conversation with one another across the aisle completely ignoring me. As I attempted to shop the household cleaning aisle there were two employees blocking it with just themselves and a small utility cart on wheels. They saw me attempting to look for items in the aisle and trying to maneuver my cart down the aisle but fell short of even the slightest acknowledgement or effort to move themselves or their cart so that I could pass. Out of the numerous other employees I passed by on my trip, from one end of the store to the other, only one asked if I needed help. No others acknowledged me in any way. Finally, when I had to ask an employee for help at one point, she was able to summon a gentleman to locate an item for me. He seemed polite and knowledgeable and was able to point out the item for me. The saving grace, and only reason for a three star review rather than 2, was my interaction with Kathryn in the Garden department. I had already checked out and, on my way to the car, stopped to ask her a question about one of the plants on clearance. I was thrilled that she was so knowledgeable, helpful, friendly, and so willing to answer additional questions from this novice gardener. Thank you, Kathryn! You rate a 5+. I hope to run into you again someday!

Oct 14, 2018
The cashier name Heaven is everything AWESOME. Truly a professional, with a warm smile. Honoring credit to all. What a sales pitch for a homeowner & business. Thank YOU Home Depot & Heaven

Nov 3, 2018
I love this store! Everyone is always so helpful when I go in there. And they always have what I need!

Nov 6, 2018
The customer service was fantastic thank you Miss Stacy you are truly one of a kind wish you could take your skills and train other people what Superior customer service is .

Oct 13, 2018
Was waited on quickly, rented a submersible pump.The two employees in the tool rental Dept. were very friendly and we were in and out in a few minutes. Would highly recommend this store

INDUSTRY BLOGS

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while in...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

Grain Games: The Whisky Character Playground

#whiskey #smithville

Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

Smithville Whiskey

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

#whiskey #smithville

Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey


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Opening Hours

Mon:6 am - 10 pm
Tue:6 am - 10 pm
Wed:6 am - 10 pm Open Today
Thu:6 am - 10 pm
Fri:6 am - 10 pm
Sat:6 am - 10 pm

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