Lewis Floors Inc.

I contacted Lewis floors for an estimate after receiving estimates from Empire Today and Home Depot. Even though the estimate was a couple hundred dollars higher, I decided to go with Lewis Floors due to the facts that they are a local business, they have been in business for a long time, and they have a great name! Less than a week from having my estimate, I have beautiful new flooring. The installers did a great job. I am very happy with the results. The only issue I had were a few times the owners were supposed to call me and did not. I would have to call again. Other than this lack of communication, everything was great. I wouldn’t hesitate to recommend Lewis Floors.

Amazing Experience. Team was professional and so kind! They left my house nicer than how it was before! Thanks again Steve & Brenda.

Local, family-owned business in Shelby Ohio. They were extremely professional crew came in and did a wonderful job and did not leave until my wife was satisfied.

I can not believe how unprofessional Steve, the owner of Lewis Floors is. They were supposed to lay carpet in the stairwells of my facility and the corridors. The interior designer for my project has been doing this work for 20 years and ordered the carpet for the stairs and corridors. The way Steve and his crew cut the carpet made us not have enough to complete the stairwells. According to Steve, we didn't order enough carpet, but my interior designer disagrees. I then had a stairwell landing without carpet for 2 weeks, since they through the old carpet away. While Steve's crew was installing the carpet in the stairwells, I caught them smoking in the doorway, which my guest loved the smell of. After they finished installing the stairwell carpet, they didn't clean up anything. They left razor blades and other carpet debris in the stairwells. The installation for the corridor carpet was very poor. The carpet has gaps in it where you can see the foam padding underneath because they didn't lay the pieces close enough to each other. I specifically showed them spots in the sub-floor that needed filled before they installed the carpet, which they said they would take care of and they didn't. I even told them my maintenance team can take care of it so you can focus on laying the carpet, but they said they would take care of it. Before the work for one hallway was completed, Steve came to me with an invoice and said "Hey, sign this." I wish I was joking. Once Steve and his gang "finished" the hallway I inspected it and found the issues I listed previously. I decided that I didn't want Steve and his gang to install the other hallways so I told him and his response to me was, "Go to Hell." I hope anyone who chooses to install carpet reads this before they make the same mistake I made.

Great people, quality products and wonderful service