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Menards

Menards

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4.3 Google Review
15110 Flag City Dr, Findlay, Ohio, 45840, United States
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Refresh Reviews 4.3


Jul 23, 2018
Good place to shop as long as you don't need dimensional lumber. Have to go up to a counter then check out then go outside and drive out back to actually get it. So no guarantee you ca mm get a straight board. Going to Lowe's now.

Sep 10, 2018
Had to replace warranty item n such ease with Arron kudos to you guy for the great job

Jun 23, 2018
Pretty much my go-to hardware store. 90 percent of what I want can be found there. The other 10% I probably don't need.

Jun 23, 2018
Very helpful staff. Check out person friendly and personable. Always a pleasurable place to explore and shop.

Jul 24, 2018
Midwest Manufacturing is a subsidiary of Menards so that Menards locally can push off the blame to some company in Wisconsin. So the review below is what I left for Midwest Manufacturing, but applies to Menards as well because they should be held responsible. This company is a complete joke. We spent $2,200 at Menards on patio pavers. We installed our new patio which had 4 different types of blocks. As we were installing the we were finding many of the 16x16 blocks to be crumbling, but because Menards over estimated on the design it we have way more blocks than we needs so we were able to pick through and find what we thought were the “good” blocks. Once all were installed and locking sand was on, while doing the required plate compactor more of the blocks began to crumble apart and one of them even has plastic poured in it. So while we were returning the extras to Menards we ask about the defective ones that were installed. We were told we could return them. Hummmm No, they were installed in a patio. We are not prepared to tear apart the patio we just worked so hard to install. The manager at Menards tells us we need to contact the manufacturer. The manufacturer is Midwest Manufacturing. I set up a chat and the result of that was it needed referred to customer service where I have to explain it all again in an email which was about 3 weeks after the chat. (Yep, it took them that long). No response to that email. I get a letter in the mail saying we can remove them from the patio and exchange them at the store. Again Hmmmmm NO. so I email asking for the manager, where BOB WALTHER emails me and again I had to explain everything and send the pictures again. Only for him to respond with the same answer. When I asked for the owner’s contact information I get an email that states “At this time I am closing your file. If you change your mind on our offer for replacement pavers let me know.” What a HORRIBLE company. I have filed a complaint with The BBB in hopes that this company be held to producing quality products. It is not like they are selling something that can simply be exchanged. I want them to do the replacement.

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Opening Hours

Mon:6:30 am - 10 pm
Tue:6:30 am - 10 pm
Wed:6:30 am - 10 pm
Thu:6:30 am - 10 pm
Fri:6:30 am - 10 pm
Sat:6:30 am - 10 pm Today