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The Home Depot

The Home Depot

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4.0 Google Review
6017 Maxtown Rd, Westerville, Ohio, 43082, United States
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Refresh Reviews 4.0


Mar 12, 2018
Had a frustrating day. Called in for some help. Brye answered the phone. He was profession, responsive, and called me back later with the information I needed to help me out. A little more than above and beyond what I expected. Things smoothed out. Things turned around. Sometimes when things aren't going your way, professional concern can be the thing that turns it all around. Thanks so much for taking the time and your positive attitude.

Oct 2, 2017
Would love to say I received great customer service but I did not. Russ was great to have for kitchen design with, but we had technical issues trying to get the final price sent. I paid $99 for a kitchen measurement I intended to use but never received the quote after trying for a week to get it sent. The designer talked to me a few times and said it was coming and it never did. Finally a manager, David, got involved and sent it to me, it came thru fine, but that was after I wanted my money that should have gone towards the install- the install I had to pass on because I never got a quote! Word to the wise, don't get them to do your measuring because unless you are willing to work around their schedules it is a waste of time. They are not fast and didn't feel 'it warranted a refund'- talk about bad customer service. I was in their store 3 times this weekend and could have used that $99 and I also said I planned to get my counters from them and could apply the $99 there- they still would not. So now they have lost about $20K of my business and Lowe's will get it.

Dec 11, 2017
I to tried to buy matching accessories for a faucet I purchased from Home Depot. Yeah... they don't carry those parts. Seriously??...

Oct 19, 2017
This is the closest home improvement store to me. It is OK but I have had to go to the Cleveland Ave store after coming here because of limited selection/stock on several occasions. Also go to the local hardware store that sometimes beats HD' s price.

Feb 9, 2018
Terrible experience in relation to customer service. Will not return unless it’s an absolute emergency.

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Opening Hours

Mon:6 am - 10 pm
Tue:6 am - 10 pm
Wed:6 am - 10 pm
Thu:6 am - 10 pm
Fri:6 am - 10 pm
Sat:6 am - 10 pm Open Today