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Menards

Menards

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4.2 Google Review
3725 Erie St S, Massillon, Ohio, 44646, United States
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Google Reviews

Refresh Reviews 4.2


Sep 11, 2018
We don't have a Menards in WV where we live. We love stopping here on my way to Cleveland. Love this store and the variety of items it has to offer.

Jun 14, 2018
Special order nightmare! After special ordering a bathtub and unboxing it I realized that it had a significant crack in it. I call the store where I had purchased it from and they referred me to the manufacturer. I called the manufacturer and they attempted to get it repaired. Once it was deemed unrepairable they gave me a return authorization number so I return it back to the store. The store would NOT give me my money back because it was over 90 days. They would only give me store credit even though I had a RA number. Even the manufacturer got involved trying to resolve it but Menards would not step up and do the right thing. Luckily the manufacturer eventually refunded my money since Menards wouldn't. Do yourself a favor before ordering anything. . . try calling there customer service. There is no such thing. You have to communicate through the postal service. Outdated! I hope that the money that Menards cheated me out of was worth all the profit that they will lose from losing me as a customer. All the best

Jun 5, 2018
This building is huge. At one point I had to ask which direction the cash registers were in. There is almost nothing that they don't have. But, even more than reasonable prices and a reasonable number of options to select from, I loved the employees. Every employee that I dealt with, or just talked to, seemed to genuinely love their job. I've never seen so many employees flash giant, sincere, smiles so easily and so frequently throughout every transaction. Yes, they are actually having fun helping their customers. I'll be back, frequently.

Sep 5, 2018
No Stars. We have gone to this location several times to purchase bricks. This last time my wife went alone and had them pick a ticket to go in the back and get them. Well, no one showed up to help her! She had to load half a ton of bricks by herself because those shitheads in the yard thought it was more important to stand around in the parking lot. Lowes is more expensive on some items, but at least you can get help when you need it.

Aug 5, 2018
I had a great experience at Menards. They have everything I need, including hard to find things. Everything was priced fairly and they even gave me a 11% rebate on everything. Very good experience today.

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Opening Hours

Mon:6:30 am - 10 pm
Tue:6:30 am - 10 pm
Wed:6:30 am - 10 pm
Thu:6:30 am - 10 pm
Fri:6:30 am - 10 pm
Sat:6:30 am - 10 pm Open Today