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The Home Depot

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4.1 Google Review

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3500 Spicer Dr SE, Albany, Oregon, 97322, United States

(541) 812-0808 www.homedepot.com/l/Albany-OR/OR/Albany/97322/4009

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Kathleen Reimer

Apr 26, 2018

I'm doing a home project and I wanted to give a shout out to Sam in customer service. Not only was she incredibly patient and kind, with all of the questions I asked. She was able to save me money on my purchases and make sure all my financing was taken care of. I would recommend the Albany Home Depot to anyone who is looking to do any DIY projects. Again Thank you Sam. You have shown me there is still people out there that truly know the meaning of customer service.

Eric Hatch

May 24, 2018

I love this Home Depot, I'm there all the time buying things to work on my house. The employees are always helpful, I typically find what I need and the prices are generally great!

Madilyn Zike

Mar 21, 2018

Ordered a dishwasher and it leaked on the the first full cycle. It was a huge leak that ruined my wood kitchen floors. When I called them the day after delivery, they told me that all appliances are special orders, no returns. They didnâ€™t know of anyone who would work on them, and they were not interested in helping. So, here I am with ruined floors, and a dishwasher that has never been used. I finally found a place in Vancouver that said they will come and look at it. Donâ€™t buy at Home Depot! Worst experience ever and out several thousand dollars for a dishwasher that doesnâ€™t work and for floor replacement. If there was a zero thatâ€™s what they would get.

Lilmiss80

May 27, 2018

It was better than it has been for a while still friendly but there was actual staff working! It wasn't a ghost town

Andrew B

Aug 30, 2017

Purchased a PH/Moisture/Light meter reluctantly as it was the only solution at the Albany Home Depot for testing PH levels in soil. It was just under $8 and I should have trusted my instincts and passed over it. Upon its first and only use the prob tip remained in the soil upon pulling it out of the ground, tearing the probe tip leads. The return when easy, however I used a CC when purchasing. It is almost payday and my card is very close to being maxed, so much so that I cannot go and purchase an alternative elsewhere. It will take 1 business day to put the money back on the card. This is understandable, however it prevents me from doing what I want to do today. Other places like Lows will allow you to take cash in lieu of refunding on the card. Home Depot did not give that option. As I see it, if you are going to give shelf life to an item with no other alternatives, that item SHOULD be of unquestionable quality. If it is not, then it is your fault and you ought to compensate the customer (of whom you have just wasted precious time) in a manor that is accommodating. I had explained the issue to customer service and the response I got was "that's the way it is everywhere."

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