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Classique Floors + Tile

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4.5 Google Review

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14127 SE Stark St, Portland, Oregon, 97233, United States

(503) 255-6775 www.classiquefloors.com/?utm_source=local&utm_medium=organic&utm_campaign=gmb

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Refresh Reviews 4.5

Mark Kildow

Jun 28, 2019

Julie N. has helped us with 5 projects now. Most recently we replaced all the flooring in the house; a mixture of artificial wood and carpet as provided by CF. The carpet we selected looked great on swatches, but once the carpet was installed, it looked ' not so great'. Julie and Judith Huck jumped in with the 30 day back guarantee "if you don't like the carpet, it will be replaced free in 30 day". The 30 days gave us every opportunity to warm to the 'not so great' color. 30 days later the carpet removed and a new carpet provided by CF installed. Wonderful business model and true to your word. BTW... I love the flooring your great flooring guys installed down stairs. It looks and performs (I have a big dog) perfectly. Can't think of anyone I would want to work on my projects but Classique Floors. MK

amanda L

Jul 26, 2019

Great employees. Very kind people

Matthew Petrie

Dec 29, 2018

Misleading experience. Referred by the Portland Fireplace Store across the street for their tiling service. My wife and I came in hoping to get an estimate and ideas for a living room fireplace tile rebuild project. They sent a person over to our house to take pictures and to give us a ballpark estimate. He did a great job taking measurements and gave us a few style ideas. He left us feeling really confident. We told them we'd be coming in over the weekend to get ideas and purchase materials. However, When we arrived to buy tile, get assistance about style options, and to get a solid price quote, we were told the estimate we were given was not even going to cover half the project price. We were told that their professional contractors did not feel comfortable doing the job, and we could do it ourselves. We were also not given options on pricing tiles, but rather told with our taste, it would be much too expensive. We attempted to get the sales designer to give us options, but she was unable to clearly communicate alternatives. When we told her how happy we were with with the contractor who came to our home, she said he was sick and that's why he gave us another price range, and that she should have charged us for his visit, rather than offer other options or negotiate a different ballpark figure. Unfortunately, they lost our business on a project we were really excited to work with them on. It would have been more appropriate for them to call us and re-inform us that their contractor had mislead us, rather than us going there to be insulted on the price they had originally gave us.

Rachel Copeland

Sep 22, 2018

Classique was amazing in helping me design our master bedroom shower. Julie was amazing to work with and had such great insight and design ideas. And when there was a mix up on tile size delivered and a delay on the delivery date, they worked with me to ensure I received my product as soon as possible. The store feels much more personal than some of the larger tile stores and they have an amazing selection of products. I would highly recommend them!

Deb Shannon

Mar 9, 2019

Classique undid about 450 square feet of horribly installed DIY ceramic tile and helped me choose living room/kitchen flooring that withstands pets/children. Results: stunning. Wish I'd done this years ago.

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