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Great Floors

Great Floors

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3.5 Google Review
2200 NE Andresen Rd #Ste A, Vancouver, Washington, 98661, United States
(360) 695-1231 greatfloors.com
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Refresh Reviews 3.5


Mar 24, 2018
If there was a way to leave a review without a star I would. I am an Apartment Manager in Vancouver. Have well over 100 units. The last job I had them out on was 1000 sq ft townhouse. New carpet, new vinyl and new counter tops kitchen and bathroom. Their first 5 minutes the installer knocked a hole in the wall with his flat bar prying some cove base off. I saw him do it and called him on it and of the day. He flat denied it. Told him I watched him do it. Still denied. Nice. Countertop laminate in the kitchen had a gap at the seam at the back of the sink. Called them back to fix it . they came out and made it worse. Called again. Stood there and showed the guy Oh ya no problem ......left without looking at again. So a Contractor buddy goes out lunch with the owner. Who says he has so much new construction work , that the little customers aren't that important . Right on !!! Good Bye Michaels , Hello American Dream Installations. I found these guys through an associate and what a difference.

Oct 25, 2017
My counters look AMAZING! Brian was so helpful setting everything up, answering ongoing questions leading up to the install, being so patient as I kept changing my mind on the color, and helping me with my flooring questions that he isn’t even doing. Next summer, on to the next house and I will be using Michaels Flooring again there. Oh, and the install was flawless as well. Steve and his team worked hard, were very detailed, on time and extremely kind and helpful.

May 6, 2018
We purchase a house for PACIFIC SHORES the must aweful contractor anyways he use this company as sub contractor for flooring my flooring was all messed up since day one with 2 different type of flooring one mate and one shiny they keep saying it will be fixed a year after and never happened be careful if anyone use this company for flooring and carpeting since my carpet have was not installed properly either .

May 12, 2017
amazing and love our floor. we are in a new subdivision. had some issues and they were on it immediately. so friendly and corrected the issue asap. will use them again. thank you for taking care of my flooring in our home

Aug 13, 2016
Contacted Jamie (super eye for color!) to inquire about a concern with carpeting installed two years ago. She suggested that we email a couple of photos. That done, master installer Ed was at our door soon after. He took one look, brought out his tools, and had things ship shape in minutes! All of this, mind you, during the busy season! We realized that nothing comes with a never-ending warranty and weren't sure what type of response we'd receive. Fantastic is the only word to describe it. A competitor was working in our neighborhood. Prior to contacting Jamie, we had him take a look. He spent (wasted?) 35 minutes telling us why he could not fix things and placed calls to both his supplier and the carpet factory in an attempt to explain why he could have done it better. Could not fix two minor issues but was confident that he was the finest carpet man in Vancouver. We couldn't wait for him to leave! Michael's is our go-to place for flooring.

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Opening Hours

Mon:8 am - 5:30 pm
Tue:8 am - 5:30 pm Today
Wed:8 am - 5:30 pm
Thu:8 am - 5:30 pm
Fri:8 am - 5:30 pm
Sat:9 am - 4 pm