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The Home Depot

The Home Depot

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3.7 Google Review
2855 Duportail St, Richland, Washington, 99352, United States
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Refresh Reviews 3.7


Apr 11, 2018
Lots of bad experiences starting with a bathroom remodel that went bad to more recent transactions that were also faulty. Let's start with the bathroom. An old tub was to be replaced with a new shower and cabinets. They measured the shower pan wrong, installed it and then the door wouldn't close so the had to rehang the door so it opened into the hall. Fast forward to Feb. 2015. We bought a GE clothes dryer from them. In March 2018 it died completely. Our son was kind enough to order a new one, but, when I found out it was the same as the one that died, I cancelled the order--two days before delivery. They tried to charge a 15% restocking fee, but the manager was kind enough to waive that fee for something that had just been ordered and never delivered. The final straw, however, is the outdoor table we just ordered for our granddaughter's birthday. The store wouldn't sell it because it was part of a "set" so we had to order it on-line. Twice the order was cancelled "by our credit card company" even though I used different credit cards for each of the transactions and nothing else had ever been cancelled on those cards. We may still get the table--still waiting--although it's taking a very long time to get here. These transactions have made me very displeased with Home Depot and unlikely to shop there any time soon.

May 6, 2018
It's a Home Depot. I'd like to see the employees a bit more helpful and shelves stocked a bit better, especially when the over stock is only an extra 4' up. But otherwise clean and what you would expect.

May 24, 2018
They have a good selection of just about everything except groceries which is good because I probably wouldn't buy groceries there lol

Jan 28, 2018
I will go there if I have to. But to be brutality honest I only go there if I know exactly what I'm looking for and if I'm willing to pay that much for it. Statistically whenever I've gone there and look for the same thing at some place like Lowe's I will usually find better advice and service at Lowe's additionally I will get a better price. That's not to say that either of them were perfect but more often than not whenever I go to Home Depot and if I need to ask questions I generally am confronted with a Blank Stare and no real questions answered. If you need something immediately it works but online or Lowe's is generally better

May 28, 2018
Staff was happy and helpful. Our cashier Melissa was beyond wonderful and deserves an increase in wages!!!!

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Opening Hours

Mon:6 am - 10 pm
Tue:6 am - 10 pm Open Today
Wed:6 am - 10 pm
Thu:6 am - 10 pm
Fri:6 am - 10 pm
Sat:6 am - 10 pm