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Western Interiors Inc. - Turner Oregon Carpets & Hardwood & Vinyl Flooring

Western Interiors Inc. - Turner Oregon Carpets & Hardwood & Vinyl Flooring

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4.1 Google Review
6995 3rd St SE, Turner, Oregon, 97392, United States
(503) 743-2102 westerninteriorsinc.com
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Jan 21, 2018
Great selection and pricing. Be sure to check thickness of real wood veneer on engineered flooring they carry a lot and reflected by costs. You get what you pay for!

Nov 2, 2017
I dreaded getting my RV carpet replaced for damage from cat clawing but Bob suggested using the carpet from the closet floor for a perfect match repair instead of an expensive full replacement. A very reasonable price and just a few hours gave me a like-new floor! Definitely 5 star work.

May 3, 2018
They always have everything on stock and treat me right

Mar 24, 2017
Nope...Tom, seemingly, doesn't know jack about the products he sells, or at least, in my case, the tile I purchased from his showroom. Well, he said so when he did my estimate (He'll deny that though). He didn't know what rectified tile meant? Well, TOM , it means that the tiles are machine cut so they all have straight edges versus a tile that is cut by hand!!! (You are welcome). And, Schluter transitions HAVE to go down before the tile, thus the strip is sandwiched between the tile and cement board. It is not to be jammed after the fact (You are welcome again). I have a sneaking suspicion that Tom is not the best communicator either and doesn't want to have to put too much effort into anything. The installers showed up to do the job and had no idea they had to fix a couple of areas on the floor (after I tore it out). And, they didn't bring all the materials they needed to finish the job! I blame Tom for that. How nice to walk into a job and find out that you have extra stuff to do that you did not anticipate! However, the installers messed up the grout and it never cured. Tom was willing to fix it, of course, but their fixes were not working (therein lies the problem)..they just slopped more grout on top of grout that never cured. Well, that second layer did not cure either. Then I started doing my own research (as in calling the grout and tile manufacturers...which one would think that Tom would have done) and telling Tom what I learned about the installation of grout and other things. He said "let me do some research". Let me do some research?!?!? Um? ok. Well, I doubt he ever did his research. In the end, I called the CCB who I would have though would be the experts. Nope! The idiot was asking the installer how to do stuff? Really? You are asking the business person and the contractor who did it incorrectly in the first place????? Bravo CCB. Never thought I would say this but, I recommend that customers do their own research on flooring installation, what materials should be used, glues, grouts, etc. etc. because they will just slap a Snoopy Band-Aid on stuff without really knowing whether it will work or not! SMDH.

May 11, 2015
I have bought carpet from them for two houses within the last year. On the first house, I used their installers and they showed up 2 hours late with hangovers and didn't have all the supplies needed. I had to pay a contractor to come back the next day to finish the carpet. On the second house, I got my own installers. The staff was rude and uncooperative with my contractor. When my son returned some extra supplies they were again rude to him. My feeling is they were rude because I didn't use their installers. However, it could be that they are just rude! I won't be giving them any further business.

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