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The Home Depot

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4.0 Google Review

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330 SE 192nd Ave, Vancouver, Washington, 98683, United States

(360) 254-6289 www.homedepot.com/l/E-Vancouver-WA/WA/Vancouver/98683/4738

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Refresh Reviews 4.0

James Kelley

May 14, 2018

Bought brand new Refrigerator, Washer & Dryer from this location 2 months before moving into my new home. When I learned I'd be moving 1-week earlier than expected I used Home Depot's phone system to reschedule delivery (because the website system didn't work). Despite receiving multiple confirmations through email and phone that the rescheduled delivery was set, the day before we were supposed to get our new appliances the freight company called to tell me they didn't arrive. I called Home Depot only to find out that despite the confirmations THEY had never notified the manufacturers of the new delivery date. I had to make multiple calls as nobody followed up with me about the problem. Their only solution was to send a floor model refrigerator to my house (3 days late) to use until they could the new appliances a week late, on the original delivery date. Next, their contracted appliance delivery people installed the washing machine with the drainage hose lose, and flooded both floors of our BRAND NEW house, causing roughly $20,000 in damages. Throughout the entire ordeal, Home Depot has failed to follow up on phone calls, or offer any store credit, discount, etc... their response has basically just been "oops, sorry" If that's how customer's who spend thousands of dollars at their stores are treated, you should think twice about giving them your business... I know I won't be ever again. The single positive from the entire experience was Jim Dodson, the appliance sales worker who had thorough knowledge of the products and was a great help with selecting what we needed.

Bryan Kelley

May 15, 2018

Great place to shop. I hear the owner of that company is a male. And his ex-wife owns Lowe's. Don't know if there's any truth to that but that's what I heard through the grapevine.

Robert Ball

Mar 6, 2018

Well let's see I have been there 3 times in the last two days so with my poor planning on this project it made it alittle better due to the staff knowledge and just wanting to help me so I could finish my project. As all of us know it may not be the cheapest but with a military discount its affordable. The best part about this store is definitely the staff the are very knowledgeable and have a great attitude. I have found some home depot not as good as this.one. So those of us.lucky enough to live close to this one "we are lucky" so break out the hammer go get your materials at home depot and then go have some fun.....

Diana Lowe

Feb 18, 2018

Just bought a dish washer. The customer service here is great! This is one of the reasons we will always shop here. Employees are everywhere and very friendly and informative. We learned about the product and features that we should have had on our old dishwasher. They also offered warranty options. Pricing is competitive. They do installation, delivery and removal for old one for $150.

Craig Swoverland

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