Today my husband and I went to buy our first outdoor furniture, this lady Ivonne passes by and I ask for help she tells me " You see that guy over there he can help you just stand next to him so he can see you." She wasn't busy at all but did not wanted to help me. I go ask for help to this guy Lance, I told him what I wanted and he ask if I have the information of the item I said no I have couple questions first and wanted to show him the item first. He follows me like he is so tired. We made a quick decision of what we wanted and wanted to be shipped he says I will be right back then comes back and says I need your address like if we knew what he was doing, we could of follow him since the beggining. Then this lady Ivonne again ask for information like address and so, I answer nicely and everything but this two employee were very unrespectful. I ask how long does it take for shipping she says hold on in a rude way ok! Then asked me more questions that of course I wasn't expecting like warranty insurance its my first time buying this items so here we are trying to decide my husband and I and this employees making noises like if we were taking for ever to answer. She asked me if I wanted them assemble I said no but my husband remembers he won't have time to do it himself and I told this lady we change our mind and she goes "now I have to start again" I told her well we are trying to figure out what is best, we also wanted to pay something else and she ask in a rude manner is that everything now? by this time I was getting irritated they were never nice or helpful since the beggining we are paying for all this things we are not asking for free. At the end I went and said to her I don't about you but I have plenty of time, we payed and not even a thank you or have a good day we got just horrible customer service.
