I typically do not post poor things online but I was so disappointed in my experience here that I felt I needed too. We planned on a remodel and I got assigned a representative. I had a hard time scheduling a appointment but finally was able to get one. I felt judged as soon as I walked in. She acted annoyed that I had many questions and needed guidance on this remodel. She was not available when I called in and she would respond to my email within a week or two. I was beyond disappointed in how she was treating me and she even signed her emails "Bye" instead of " Thank you " or "Talk to you soon" which I found unprofessional. She even suggested that I no longer have correspondence with her but with my contractor. WHO DOES THAT?? I went to another company, met a fantastic salesmen who helped me through the process, called me to see if I needed anything or had any questions, and responded to my emails same day! I got exactly what I was looking for and love the results! This is exactly how you should treat someone coming in to do business!! I would never recommend Pro Source to anyone. Yes, they have a huge selection but it doesn't matter if you aren't buying anything there.
