Lowe's Home Improvement - Flooring - Wilkes-Barre Township, PA - VerView
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Lowe's Home Improvement

Lowe's Home Improvement

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3.8 Google Review
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501 Arena Hub Plaza, Wilkes-Barre Township, Pennsylvania, 18702, United States
(570) 822-7100 www.lowes.com/store/PA-Wilkes-Barre/0652?cm_mmc=YEXT-_-SiteLink-_-652-_-Lowes
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Google Reviews

Refresh Reviews 3.8
Jan 6, 2018
Older setup Lowe's but well maintained parking lot was in good shape carts were properly corralled. This Lowe's offers Dominic's of New York for food in front three out of the Four Seasons. All staff were properly uniforms and clean cut. Store seems to be very well staffed. Although this Lowe's does not have a smart home upscale section. This is an extremely busy Lowe's as well. Cleanliness inside of store was good. Bathrooms are a little dated but well kept and clean, only one set of bathrooms in the rear of the store.
Jan 18, 2018
Lowe's no longer honors military discount at the register even with a valid active duty military id card!!! They require you sign up with "My Lowe's", I do not feel comfortable putting my military information on your website as it can be hacked and compromised. I asked the cashier to get a manager but being the mouth breather she was, that she totally ignored my request. This is not the first time I've had bad service at this store but it is the last time I ever shop there. They do not respect veterans even if they are Purple Heart recipients that shed their blood so they have the freedom to spit in the customers face. HOME DEPOT is down the road and honors their veterans and has better service. Stay away from Lowe's!!! STAY AWAY STAY AWAY!!!!
Apr 15, 2018
Deliveries to this store is pain in the a**. I have delivered to other locations, wasn’t a problem at all. But this one sucks. Especially the manager receiving plants, even though employees were willing to unload, manager’s ego was going against all. I have spent 15 hours to deliver. I came twice to deliver one order
May 18, 2018
Very clean store. Excellent staff. Very friendly and helpful.
Nov 28, 2017
Worst store ever!!!! Ryan is the worst assistant manager ever. He has no care for customers. Also the delivery manager Rob has no idea what is going on. Had a refrigerator delivered and they dropped it off the truck broke the tail light on the car. After 2 days they still didn't reach out to fix the problem therefore we had to drive 20 minutes to the store and deal with Ryan. Then after he tried to explain the store policy (that he had no clue on) on the computer screen it said if damage is less than $10,000 resolve at store level. So rather than just paying for the damage they caused and getting a great review about how they put the customer first they let their ego get in the way!!!! Home depot here we come....

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Opening Hours

Mon:6 am - 10 pm
Tue:6 am - 10 pm
Wed:6 am - 10 pm Today
Thu:6 am - 10 pm
Fri:6 am - 10 pm
Sat:6 am - 10 pm