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The Home Depot

The Home Depot

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4.3 Google Review
600 Terry Rich Blvd, Saint Clair, Pennsylvania, 17970, United States
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Refresh Reviews 4.3


May 15, 2018
Staff was extremely attentive and went the extra length to make sure I was finding everything I needed. Seemed well versed in their respective departments.

Mar 21, 2018
My daughter purchased a washing machine from this location about three weeks ago and the first available date to have it delivered was this past Saturday. First they gave her a time in the morning but had to reschedule it from between 3-7 in the evening. Well due to "a personal emergency" they rescheduled it to between 9 pm to 10 pm AT NIGHT! Well by this time my daughter, who works 3rd, AND 7months pregnant was already up for 24 hours waiting for this truck. The delivery company calls and said now their truck broke down and they won't be able to make it until Tuesday! So my daughter has been up over 24 hours waiting for a delivery that won't come for another 2 days! I spoke with several people from this store and was promised calls back (which didn't come until I called). My biggest complaint was that NOTHING was offered to my daughter for her inconvenience! They still didn't even wave the $15 installation fee. Very VERY poor customer service at this location and I am certain that my family and I will take our shopping to Lowe's from here on in!

Jan 11, 2018
Mark the Supervisor and Larry were very kind and helpful. I drove over 2 hrs to pick up my trailer I purchased online, and these 2 associates made the transaction smoother and pleasant. Mark went out of his way and brought me to aaa to get the title transfer done. He did a great job building rapport and making me feel a value customer. Larry, went out of his way to help me hooking the trailer up and make sure I had a safe drive back home. Mark and Larry are definitely great assets to the company and they deserve to be recognized for their outstanding customer service!

Jan 31, 2018
Never again!! My son and daughter in law purchased a washing machine online for me. It was delivered early in morning after delivery and installation we were told to "let it sit and warm up for a bit" before using. Shortly after a representative called to tell me my appliance was being delivered we informed her it already was and we had not used it. She then told us we had a 48 hour window to let them know of any problems. Several hours later we went to run the washer and the water flooded out of it as fast as it went in. My husband immediately called the number that had told us to call with any problems. When he got someone on the line not only did he have to explain several times that the machine was just delivered but the representative was down right rude. The representative then gave my husband the number for delivery which got us no where. We ended up calling the store and demanded to speak to manager who was nice enough to call us back only to tell us we have to wait a week for a new one to come. I really don't see why it should take a week to have a product that should not have been defective in the first place replaced, or why I had to be subjected to rudeness and the run around just to even get that done

May 21, 2018
Staff was very helpful with the purchase of a new lawn mower. Explained everything that needed to be done in detail.

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Opening Hours

Mon:6 am - 10 pm
Tue:6 am - 10 pm
Wed:6 am - 10 pm Open Today
Thu:6 am - 10 pm
Fri:6 am - 10 pm
Sat:6 am - 10 pm