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Windows R Us

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3.5 Google Review

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1116 Castle Shannon Blvd #R, Castle Shannon, Pennsylvania, 15234, United States

(412) 892-9960 www.windowsruspittsburgh.com

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Tom Oscar

Jul 28, 2018

I had WRU put a roof on my mother’s house and they did a great job! My Sales man Steve was smart and knowledgeable on the products and the warranty. The installers showed up on time and worked the job quickly and cleaned up well. And best if all the price was great. I got 4 several estimates they weren’t the cheapest but not the highest either. 2 other companies wanted around 3k more to do the job! This was last year. So in April of 18 I had 2 sliding glass doors and 4 windows installed and they did another great job! Thanks Steve and WRU! I hate to it but it’s tough to find good work these days. Good job!

Anthony Lescano

Sep 10, 2018

I had paid for 2 windows to be replaced. 4 months after I paid $500.00 down they were finally being installed. The installers were bickering back and forth. Most unprofessional. Yet I thought if they do a good job it would be over and they would be gone soon. When 2 out of three installers left. I asked the third if I could set up my tv and play on it while he was finishing in my kitchen. He said that was fine. After hooking my tv up I noticed my screen wasn't working. I saw the installer bang it about a bit I didn't think wanting of it at that point. So the remaining installer claimed to be tech savvy. He looked at it and said they broke it. I called the owner John. Every time I got a hold of him I was told 'we are very busy and I'll call you back'. To this day I have not gotten one call back. Ive call over 50 time just today thinking "the squeaky wheel gets the oil" i was told today by the own John the would stab the wheel. I would assume that was a threat. Yet I'm just looking for what is far. My 500.00 tv is broke and it seems as though I have to take this now to civil court. I will never recommend anyone to use this company. I will upload photos of the shotty done and the moulding that seems as thought a child had done it.

wesley slebrich

Aug 11, 2018

installers were very good . NICE JOB. VERY HAPPY. good quality.thankyou very much.

Adnan Halilovic

Sep 5, 2018

Great guys great work ethic great owners great company

simeon mcclain

Apr 23, 2018

I had trouble with Windows R US South, I was cheated out of money, by a Terry Vassar, whom operated Windows R US South, a totall of $2,600.00!! The many ppl I was going to send business to Windows R US south, until they saw what had happen to me, a Mr. Vassar had lied about his situation with his business, which I was suppose to have a roof replacement Oct. 31, 2017, and after many excuses, lies, I was finally informed through a attorney via letter, that he had problems with a person that work with on his staff, that stole money from the company!! Mr. Vassar knew what had transpired before he received my down payment, but yet he took my money knowing he could not complete the job, and he never did! I contacted Windows R US Pittsburgh to see if (ALL) Windows R Us was run the way of Windows R US South! I called Windows R US Pittsburgh, and told my complaint to a lady name Holly, whom had taken my call! I told her what this Mr. Vassar did to me!! She told me that Mr. Vassar was only using the name of Windows R US, the business is a franchise, and Mr Vassar was only using the name, paying to use the service to use Windows R US!!! The owner of Windows R US Pittsburgh, heard my concerns, and stated he was very sorry, and that's not how he does his business, that he built over 10 years!! He took my name, and he didn't promise me anything, but he would see what he could do for me!! There are still (GREAT) ppl out there, and I thank Holly, for letting me speak to the owner, and whomever does business with Windows R US Pittsburgh, YOU CAN'T GO WRONG!!! THUMBS UP!!!!!!

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