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The Home Depot

The Home Depot

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3.9 Google Review
181 S Gulph Rd, King of Prussia, Pennsylvania, 19406, United States
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Refresh Reviews 3.9


Apr 19, 2018
Mike Milner. This is the gentleman who single handily turned a great start to buying a washer dryer into a really bad experience. We were helped and informed on our purchase in store. When it came time for install, the spirit delivery had to cancel our initial delivery due to snow.. understandable. They set us up for a week later, the window was from 10 - 2 pm, they came at 6:30 pm. When they got there, they installed the washer and dryer without the stainless steel hoses ($26 bucks) that we had purchased. I've now been trying for 1.5 months to have someone come install them, or at least give me a refund. I just now spoke to a store manager named Troy who says he's going to help me. Kudos to Joe from appliances who tried to help me 5-6 times w/ no luck. Here's to hoping they can learn from this and follow up appropriately.

May 27, 2018
Very friendly gentleman helped me with valve replacement parts. Lots of those kid driving carts made for an enjoyable visit with 3 kids.

Nov 11, 2017
Really poor experience with customer experience. My boyfriend was denied a military discount, because he only had his dd214 and passport on him. Justin was impatient, rude, and unapologetic. He didn't explain anything, just nope we don't accept that. Justin didn't thank my boyfriend for his service or try to smooth the situation over. This happened on Veterans day... way to train your customer service Home Depot. Oh, did I mention that when we called to talk to a manager, the employee on the phone didn't transfer us and kept talking about the laminated sheet of the acceptable forms of ID?

Feb 6, 2018
Three different staff members were very helpful, which is rare in big chain stores these days. Store was well laid out and easy to find everthing.

Jan 7, 2018
Folks who work there are knowledgeable and friendly. I've no complaints about this place. Their kids workshops are fun too.

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Opening Hours

Mon:6 am - 10 pm
Tue:6 am - 10 pm
Wed:6 am - 10 pm
Thu:6 am - 10 pm Today
Fri:6 am - 10 pm
Sat:6 am - 10 pm