Hilgert Flooring

I suggest looking elsewhere. Jay (Hilgert) was unprofessional, unknowledgable of the materials being installed, unreliable and performed a lot of shoddy work. If he gives you a price that you can't refuse, I would strongly suggest negotiating his upfront down payment requirements (he requires 1/2 the total estimate to book his time). If he refuses, pass and look for someone else. Any contractor worth your time will not require this much upfront unless it is for material costs that they cannot cover. We provided 95% of all the materials. The list of why I give Jay a 1 star is long, but I'll try. Our front yard was consistently littered with cigarette butts that were not being cleaned up. Jay used some of MY tools which to me is a huge no if you are a contractor, especially without asking. He did not have the materials required for the start of the project, even though we paid more than double what he needed for them three weeks in advance of the project start date (these were items you could pick up from Home Depot). Jay suggested installing floating lvp floor under kitchen cabinets (a huge no-no) so that it would "look nice". Did not maintain proper clearances for the floating floor against walls (1/4"). Never covered the new flooring even though we requested he do it on 3 separate occasions. He was walking on it while doing tile work in the next room (I eventually got fed up and covered it myself with contractor's paper and cardboard). Does not use a mechanical stretcher for carpet which is pretty much a must if you want it to look good for any significant amount of time. Ran heated flooring lines way too close together (1.5" in some spots) in our bathroom. Had a plumber he contracted for the shower exchange the internals of our shower valve instead of removing it and installing the new one (gotta save that $). Mitering on the baseboards was terrible. In one instance the baseboard was too long for the wall. Instead of trimming it he rammed it into the corner until the drywall gave way enough for it to fit. He also did not nail to any studs. I believe he was shooting for the bottom plate of the wall and hoping for the best with the nails along the top. He hit maybe one or two studs on the entire second floor, beside the obvious ones next to doors. Did not leave proper clearances for baseboard registers in two rooms (18"). Tile work was a joke. I fired Jay halfway through tiling the shower. He could not keep his grout lines straight or level, complaining it was the tile we had selected. I had to hire somebody to finish and fix what he did, using the EXACT same tile and the grout lines look fantastic. It's been weeks since we fired him and we're still finding issues.

Hilgert flooring has done everything over the years for me including a tile shower, 2 entire houses of carpet, tile kitchen floor and backsplash as well as tile bathroom floors. Every time I have a project Jay is the guy to call. I've always been happy with the finished product and will continue using Hilgert Flooring in the future

I've had a bunch of random stuff performed to a new building I recently purchased by this company and they have done an excellent job on each task. Would highly recommend!

Simple, clean, and perfect job. 👌

We have used Hilgert Flooring for a few of our properties - great pricing and products!!